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Delete a user
  • 27 Feb 2024
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Contents

Delete a user

  • Updated On 27 Feb 2024
  • 1 Minute To Read
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Article Summary

Note

Only an Account Manager can perform the following task. For more information about available user roles, see Whatfix User Roles.

You may want to remove users when they no longer work for your organization or change roles within your organization. Whatfix enables you to delete the user without impacting the content that they created. You can reassign the content that they have created to other users in your organization.

Use the following steps to delete a user and reassign content to another user:

  1. On the Whatfix Guidance dashboard, click Settings.
    ia_left_nav_settings

  2. Click Teammates.
    Desktop_db_click_teammates_01

  1. Go to the user you want to delete, and then click the Delete icon.
    deleting a user

  2. Click the User name drop-down menu, and then choose another user to reassign content.
    RB_dashboard_users_delete_user

  3. Click Delete.

Note
  • If you select the Delete all content and tags of the user option then all the user's content, including content that may be in use, gets deleted. Content and users, once deleted, cannot be restored.
  • If a content tag that was created by the deleted user is being used to tag other content (created by other users), then such tags are not deleted.
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