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Unable to delete Whatfix folders post uninstallation
  • 24 Mar 2023
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Contents

Unable to delete Whatfix folders post uninstallation

  • Updated On 24 Mar 2023
  • 1 Minute To Read
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Article Summary

Issue

You are trying to delete some Whatfix folders from your device after unistalling the Editor/Player but are unable to do so.

Cause

You may not have the necessary permissions to delete Whatfix folders from the drive in which Whatfix files are saved.

Solution

Your IT team must've installed Whatfix in your system and only they can delete the folders. Contact your IT admin and request them to delete the Whatfix folders if you are no longer using Whatfix.

Note

If the issue still persists, contact us at support@whatfix.com.

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