---
title: "Add new users"
slug: "addingnewusers"
updated: 2026-08-09T16:10:10Z
published: 2026-08-09T16:10:10Z
canonical: "support.whatfix.com/addingnewusers"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add new users

Whatfix enables you to add new users to collaborate and create content on the Whatfix Desktop Dashboard from the **Teammates** section.

          Note

          

Only an Account Manager can perform the following task. For more information about available user roles, see [Whatfix User Roles](https://support.whatfix.com/desktop/docs/whatfixuserroles).

Use the following steps to add a new user:

1. On the Whatfix Guidance dashboard, click **Settings**. ![ia_left_nav_settings](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_settings.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A17%3A40Z&se=2026-11-12T10%3A17%3A40Z&sr=c&sp=r&sig=0TmMT%2Bq38TlPIQqtFL5DebE2Id0qV9MQFgsNnh%2B4Q0k%3D)
2. Click **Teammates**. ![Desktop_db_click_teammates_01](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Desktop_db_click_teammates_01.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A17%3A40Z&se=2026-11-12T10%3A17%3A40Z&sr=c&sp=r&sig=0TmMT%2Bq38TlPIQqtFL5DebE2Id0qV9MQFgsNnh%2B4Q0k%3D)

1. Click **Invite Users**. ![settings_invite_users .png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/settings_invite_users%20.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A17%3A40Z&se=2026-11-12T10%3A17%3A40Z&sr=c&sp=r&sig=0TmMT%2Bq38TlPIQqtFL5DebE2Id0qV9MQFgsNnh%2B4Q0k%3D)
2. In the pop-up, enter the email address of the new user and select their role using the dropdown menu. To know more about each role, see [Whatfix User Roles](/desktop/docs/whatfixuserroles). ![db_assign_roles](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/db_assign_roles.jpg?sv=2026-02-06&spr=https&st=2026-11-12T09%3A17%3A40Z&se=2026-11-12T10%3A17%3A40Z&sr=c&sp=r&sig=0TmMT%2Bq38TlPIQqtFL5DebE2Id0qV9MQFgsNnh%2B4Q0k%3D)
3. You can also invite multiple users at the same time by clicking the **Plus** icon. ![db_add_plus_icon](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/db_add_plus_icon.jpg?sv=2026-02-06&spr=https&st=2026-11-12T09%3A17%3A40Z&se=2026-11-12T10%3A17%3A40Z&sr=c&sp=r&sig=0TmMT%2Bq38TlPIQqtFL5DebE2Id0qV9MQFgsNnh%2B4Q0k%3D)

Note:

- Though there are no limitations to the number of users you can add to your account, you can only send invites to 5 users in a single request.
- To add more users, repeat the action in batches of 5.

1. Once you add all the users you want to invite, click **Invite**. ![invite_button_click](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/invite_button_click.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A17%3A40Z&se=2026-11-12T10%3A17%3A40Z&sr=c&sp=r&sig=0TmMT%2Bq38TlPIQqtFL5DebE2Id0qV9MQFgsNnh%2B4Q0k%3D)

Note:

- An email with a link to sign up for the application is sent to the new user's email address.
- The signup link is valid only for 24 hours. If the link expires, a new invite needs to be sent again.