---
title: "Add Articles to Self Help"
slug: "clone-add-articles-to-self-help"
updated: 2026-08-13T14:00:38Z
published: 2026-08-13T14:00:38Z
canonical: "support.whatfix.com/clone-add-articles-to-self-help"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add Articles to Self Help

Articles enable users to find one-line answers within Self Help without leaving the application.

> [!NOTE]
> Info:
> 
> Expand the accordion(s) for more details.

**Create an article within a Self Help Segment**

Use the following steps to create an article within a Self Help segment:

1. On the Whatfix Guidance dashboard, click **Widgets**. ![ia_left_nav_widgets](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_widgets.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A11%3A37Z&se=2026-11-12T10%3A11%3A37Z&sr=c&sp=r&sig=XBcWoBRfEYhe6zS0vYzXKNtC4yS1K6A0AB8rrZne%2F58%3D)
2. Click **Self Help**. ![ia_left_nav_self_help](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_self_help.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A11%3A37Z&se=2026-11-12T10%3A11%3A37Z&sr=c&sp=r&sig=XBcWoBRfEYhe6zS0vYzXKNtC4yS1K6A0AB8rrZne%2F58%3D)
3. Go to the required Self Help segment and then click the **Edit** icon. ![ia_self_help_edit](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_self_help_edit.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A11%3A37Z&se=2026-11-12T10%3A11%3A37Z&sr=c&sp=r&sig=XBcWoBRfEYhe6zS0vYzXKNtC4yS1K6A0AB8rrZne%2F58%3D)

1. Click **Create** and select **Article** using the dropdown. ![RB_DB_TLstaticclickarticle](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/RB_DB_TLstaticclickarticle.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A11%3A37Z&se=2026-11-12T10%3A11%3A37Z&sr=c&sp=r&sig=XBcWoBRfEYhe6zS0vYzXKNtC4yS1K6A0AB8rrZne%2F58%3D)
2. Add the **Title** and **Description**. ![Sh_Article_Title.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Sh_Article_Title.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A11%3A37Z&se=2026-11-12T10%3A11%3A37Z&sr=c&sp=r&sig=XBcWoBRfEYhe6zS0vYzXKNtC4yS1K6A0AB8rrZne%2F58%3D)

> [!NOTE]
> Info:
> 
> - Add search keywords to the Article to make it easy for your end users to search for it in Self Help.
> - Add tags to your Article content.

1. Click **Save Article**. ![db_save article](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/db_save%20article.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A11%3A37Z&se=2026-11-12T10%3A11%3A37Z&sr=c&sp=r&sig=XBcWoBRfEYhe6zS0vYzXKNtC4yS1K6A0AB8rrZne%2F58%3D)

**Add an existing Article to a Self Help Segment**

Use the following steps to add an [existing article](/desktop/docs/creating-text-content) to a Self Help segment:

1. On the Whatfix Guidance dashboard, click **Widgets**. ![ia_left_nav_widgets](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_widgets.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A11%3A37Z&se=2026-11-12T10%3A11%3A37Z&sr=c&sp=r&sig=XBcWoBRfEYhe6zS0vYzXKNtC4yS1K6A0AB8rrZne%2F58%3D)
2. Click **Self Help**. ![ia_left_nav_self_help](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_self_help.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A11%3A37Z&se=2026-11-12T10%3A11%3A37Z&sr=c&sp=r&sig=XBcWoBRfEYhe6zS0vYzXKNtC4yS1K6A0AB8rrZne%2F58%3D)
3. Go to the required Self Help segment and then click the **Edit** icon. ![ia_self_help_edit](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_self_help_edit.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A11%3A37Z&se=2026-11-12T10%3A11%3A37Z&sr=c&sp=r&sig=XBcWoBRfEYhe6zS0vYzXKNtC4yS1K6A0AB8rrZne%2F58%3D)

1. Click **Add Content**. ![DB_SH_clickaddcontent](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/DB_SH_clickaddcontent.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A11%3A37Z&se=2026-11-12T10%3A11%3A37Z&sr=c&sp=r&sig=XBcWoBRfEYhe6zS0vYzXKNtC4yS1K6A0AB8rrZne%2F58%3D)
2. Filter the content using the Filter option. From the dropdown, click **ARTICLE**. ![DB_Task List_article](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/DB_Task%20List_article.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A11%3A37Z&se=2026-11-12T10%3A11%3A37Z&sr=c&sp=r&sig=XBcWoBRfEYhe6zS0vYzXKNtC4yS1K6A0AB8rrZne%2F58%3D)
3. Select the desired article. ![RB_DB_selecttextcontent](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/RB_DB_selecttextcontent.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A11%3A37Z&se=2026-11-12T10%3A11%3A37Z&sr=c&sp=r&sig=XBcWoBRfEYhe6zS0vYzXKNtC4yS1K6A0AB8rrZne%2F58%3D)
4. Click **Okay**. ![RB_DB_SH_ClickokayText](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/RB_DB_SH_ClickokayText.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A11%3A37Z&se=2026-11-12T10%3A11%3A37Z&sr=c&sp=r&sig=XBcWoBRfEYhe6zS0vYzXKNtC4yS1K6A0AB8rrZne%2F58%3D)
5. Click **Save**. ![RB_DB_SH_clickSaveSH](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/RB_DB_SH_clickSaveSH.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A11%3A37Z&se=2026-11-12T10%3A11%3A37Z&sr=c&sp=r&sig=XBcWoBRfEYhe6zS0vYzXKNtC4yS1K6A0AB8rrZne%2F58%3D)

> [!NOTE]
> Info:
> 
> After pushing the Self Help to Production, analyze the engagement of end users with the articles from different cities, countries, and more, using Product Analytics. For more information, see [How can I see analytics of text content using Trend Insights?](/studio/docs/how-can-i-see-analytics-of-text-content)