---
title: "Add a Link to Self Help"
slug: "clone-customizations-in-self-help-1"
updated: 2025-07-24T08:21:53Z
published: 2025-07-24T08:21:53Z
canonical: "support.whatfix.com/clone-customizations-in-self-help-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add a Link to Self Help

Whatfix enables you to add links to external content sources to the list of content displayed in Self Help.

> [!WARNING]
> Note:
> 
> Integrate your existing Content Repository with Whatfix to display contextual links in Self Help.
> 
> For more information, see [Integrate your Content with Whatfix](https://support.whatfix.com/desktop/docs/integrate-your-content-repository-with-whatfix?highlight=%20Integrate%20your%20Content%20with%20Whatfix.).

Here's a GIF that demonstrates how a link clicked from Self Help opens as a pop-up within the same page of the application.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Dashboard_StaticContent_Link_SelfHelp.gif?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A44Z&se=2026-11-12T09%3A49%3A44Z&sr=c&sp=r&sig=UavtrNqp3BlNQgTZJCp09AJSTOnHts5iNmZ8a09ofPM%3D)

Create links within a Self Help Segment or add existing links to a segment.

### Create Links within a Self Help Segment

Use the following steps to create a link:

1. On the Whatfix Guidance dashboard, click **Widgets**. ![ia_left_nav_widgets](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_widgets.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A44Z&se=2026-11-12T09%3A49%3A44Z&sr=c&sp=r&sig=UavtrNqp3BlNQgTZJCp09AJSTOnHts5iNmZ8a09ofPM%3D)
2. Click **Self Help**. ![ia_left_nav_self_help](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_self_help.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A44Z&se=2026-11-12T09%3A49%3A44Z&sr=c&sp=r&sig=UavtrNqp3BlNQgTZJCp09AJSTOnHts5iNmZ8a09ofPM%3D)
3. Go to the required Self Help segment and then click the **Edit** icon. ![ia_self_help_edit](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_self_help_edit.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A44Z&se=2026-11-12T09%3A49%3A44Z&sr=c&sp=r&sig=UavtrNqp3BlNQgTZJCp09AJSTOnHts5iNmZ8a09ofPM%3D)

1. Click **Create** and select **Link** from the dropdown. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Self_help_create_link.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A44Z&se=2026-11-12T09%3A49%3A44Z&sr=c&sp=r&sig=UavtrNqp3BlNQgTZJCp09AJSTOnHts5iNmZ8a09ofPM%3D)
2. Enter the **Title** and the **Link** (URL). ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SH_Link_URL.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A44Z&se=2026-11-12T09%3A49%3A44Z&sr=c&sp=r&sig=UavtrNqp3BlNQgTZJCp09AJSTOnHts5iNmZ8a09ofPM%3D)

> [!WARNING]
> Note:
> 
> - Add search keywords to the link to make it easy for your end users to search for the link in Self Help.
> 
> - Add tags to your link content.
3. Click **Save Link**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/CLM_save_link.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A44Z&se=2026-11-12T09%3A49%3A44Z&sr=c&sp=r&sig=UavtrNqp3BlNQgTZJCp09AJSTOnHts5iNmZ8a09ofPM%3D)

### Add existing Links to a Self Help Segment

1. On the Whatfix Guidance dashboard, click **Widgets**. ![ia_left_nav_widgets](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_widgets.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A44Z&se=2026-11-12T09%3A49%3A44Z&sr=c&sp=r&sig=UavtrNqp3BlNQgTZJCp09AJSTOnHts5iNmZ8a09ofPM%3D)
2. Click **Self Help**. ![ia_left_nav_self_help](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_self_help.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A44Z&se=2026-11-12T09%3A49%3A44Z&sr=c&sp=r&sig=UavtrNqp3BlNQgTZJCp09AJSTOnHts5iNmZ8a09ofPM%3D)
3. Go to the required Self Help segment and then click the **Edit** icon. ![ia_self_help_edit](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_self_help_edit.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A44Z&se=2026-11-12T09%3A49%3A44Z&sr=c&sp=r&sig=UavtrNqp3BlNQgTZJCp09AJSTOnHts5iNmZ8a09ofPM%3D)

1. Click **Add Content**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/DB_SH_clickaddcontent.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A44Z&se=2026-11-12T09%3A49%3A44Z&sr=c&sp=r&sig=UavtrNqp3BlNQgTZJCp09AJSTOnHts5iNmZ8a09ofPM%3D)
2. Filter the content using the **Filter** option. From the dropdown, select **LINK**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SH_Add_link.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A44Z&se=2026-11-12T09%3A49%3A44Z&sr=c&sp=r&sig=UavtrNqp3BlNQgTZJCp09AJSTOnHts5iNmZ8a09ofPM%3D)
3. Select the required link, and then click **Okay**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/RB_DB_SH_Clickokaylinks.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A44Z&se=2026-11-12T09%3A49%3A44Z&sr=c&sp=r&sig=UavtrNqp3BlNQgTZJCp09AJSTOnHts5iNmZ8a09ofPM%3D)
4. Click **Save**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Save_self_help.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A44Z&se=2026-11-12T09%3A49%3A44Z&sr=c&sp=r&sig=UavtrNqp3BlNQgTZJCp09AJSTOnHts5iNmZ8a09ofPM%3D)

> [!NOTE]
> Info:
> 
> After pushing the Self Help to Production, analyze the engagement of end users from different cities, countries, and more, using Product Analytics. For more information, see [How can I see analytics of link content using Trend Insights?](https://support.whatfix.com/product-analytics/docs/how-can-i-see-analytics-of-link-content-using-trend-insights)