---
title: "Delete Self Help"
slug: "clone-delete-self-help"
updated: 2026-08-10T05:01:25Z
published: 2026-08-10T05:01:25Z
canonical: "support.whatfix.com/clone-delete-self-help"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Delete Self Help

Whatfix enables you to delete an existing Self Help segment that might not be relevant to your end users. Once deleted, a Self Help segment cannot be retrieved. To restore a segment later, consider [archiving](/desktop/docs/archive-whatfix-content-or-widgets) the segment instead.

Use the following steps to delete a Self Help segment:

Note:

To delete a segment that is in Production, you must first move it to Draft. Only content in the Draft and Ready stages can be deleted.

Expand the following accordions for more details:

**Delete a single Self Help segment**

1. On the Whatfix Guidance dashboard, click **Widgets**. ![db_widgets.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/db_widgets.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A43Z&se=2026-11-12T09%3A49%3A43Z&sr=c&sp=r&sig=SUDhKIiuHsUYEjmtX1lu%2B8WYYH11GqGkF16nYaZ6hHU%3D)
2. Click **Self Help**. ![db_widgets_sh.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/db_widgets_sh.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A43Z&se=2026-11-12T09%3A49%3A43Z&sr=c&sp=r&sig=SUDhKIiuHsUYEjmtX1lu%2B8WYYH11GqGkF16nYaZ6hHU%3D)

1. Hover your cursor over the Self Help segment you want to delete, then click the **More** icon. ![sh_click_more.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/sh_click_more%282%29.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A43Z&se=2026-11-12T09%3A49%3A43Z&sr=c&sp=r&sig=SUDhKIiuHsUYEjmtX1lu%2B8WYYH11GqGkF16nYaZ6hHU%3D)
2. Click **Delete**. ![sh_more_click_delete.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/sh_more_click_delete.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A43Z&se=2026-11-12T09%3A49%3A43Z&sr=c&sp=r&sig=SUDhKIiuHsUYEjmtX1lu%2B8WYYH11GqGkF16nYaZ6hHU%3D)
3. On the confirmation pop-up, click **Delete**. ![sh_confirm_delete.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/sh_confirm_delete.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A43Z&se=2026-11-12T09%3A49%3A43Z&sr=c&sp=r&sig=SUDhKIiuHsUYEjmtX1lu%2B8WYYH11GqGkF16nYaZ6hHU%3D)

**Delete multiple Self Help segments**

1. On the Whatfix Guidance dashboard, click **Widgets**. ![db_widgets.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/db_widgets.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A43Z&se=2026-11-12T09%3A49%3A43Z&sr=c&sp=r&sig=SUDhKIiuHsUYEjmtX1lu%2B8WYYH11GqGkF16nYaZ6hHU%3D)
2. Click **Self Help**. ![db_widgets_sh.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/db_widgets_sh.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A43Z&se=2026-11-12T09%3A49%3A43Z&sr=c&sp=r&sig=SUDhKIiuHsUYEjmtX1lu%2B8WYYH11GqGkF16nYaZ6hHU%3D)

1. Select the Self Help segments you want to delete. ![select_multiple_self_help.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/select_multiple_self_help.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A43Z&se=2026-11-12T09%3A49%3A43Z&sr=c&sp=r&sig=SUDhKIiuHsUYEjmtX1lu%2B8WYYH11GqGkF16nYaZ6hHU%3D)
2. Click **Delete widgets**. ![sh_delete_widgets.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/sh_delete_widgets.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A43Z&se=2026-11-12T09%3A49%3A43Z&sr=c&sp=r&sig=SUDhKIiuHsUYEjmtX1lu%2B8WYYH11GqGkF16nYaZ6hHU%3D)
3. On the confirmation pop-up, click **Delete**. ![sh_confirm_delete.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/sh_confirm_delete.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A43Z&se=2026-11-12T09%3A49%3A43Z&sr=c&sp=r&sig=SUDhKIiuHsUYEjmtX1lu%2B8WYYH11GqGkF16nYaZ6hHU%3D)