---
title: "Help Users Find Content in Self Help using Keywords"
slug: "clone-help-users-find-content-in-self-help-using-keywords"
updated: 2026-08-14T03:38:45Z
published: 2026-08-14T03:38:45Z
canonical: "support.whatfix.com/clone-help-users-find-content-in-self-help-using-keywords"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Help Users Find Content in Self Help using Keywords

Whatfix retrieves search results for Whatfix content based on keywords present in the content's title. This means that search queries that don't contain the correct keywords may not retrieve search results. **Search Keywords** enable you to add extra keywords to a piece of content that Whatfix's search algorithm considers in addition to the words present in the content's title. This helps end users find relevant results for a wide variety of search queries.

Use the **Unsuccessful Search terms** in [Self Help Analytics](/desktop/docs/self-help-analytics) and configure your content so that your users can find the content they are looking for.

For example, you may want to set "knowledge base" and "document" as Search Keywords for all the content related to "repository." So, when a user searches for "knowledge base" or "document" in Self Help, the search results include content related to "repository".

> [!WARNING]
> Note:
> 
> - Search Keywords can be added to **Article**, **Link**, **Video**, **Image**, **PDF**, and **Flow** content types.
> - Search Keywords cannot be added to Repository Links.

Use the following steps to add search keywords for your content:

1. On the Whatfix Guidance dashboard, click **Content**. ![ia_left_nav_content](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_content.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A36%3A10Z&se=2026-11-12T09%3A36%3A10Z&sr=c&sp=r&sig=Jg2%2BOIXg%2BZvTvzrwh%2B7EeYx6oeFSWUQkG5HjAXijeB0%3D)
2. Click **All content**. ![ia_dashboard_left_nav_all_content](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_dashboard_left_nav_all_content.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A36%3A10Z&se=2026-11-12T09%3A36%3A10Z&sr=c&sp=r&sig=Jg2%2BOIXg%2BZvTvzrwh%2B7EeYx6oeFSWUQkG5HjAXijeB0%3D)

1. Hover your cursor over the content you want to add or edit the keywords for, and then click the **Edit** icon. ![ia_content_edit](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_content_edit.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A36%3A10Z&se=2026-11-12T09%3A36%3A10Z&sr=c&sp=r&sig=Jg2%2BOIXg%2BZvTvzrwh%2B7EeYx6oeFSWUQkG5HjAXijeB0%3D)

> [!NOTE]
> Info:
> 
> To add keywords to content from the Production stage, move the content to the Draft or Ready stage or edit it in Draft. After adding the keywords, push it back to Production.

1. In the **Search keyword** text field, enter similar keywords for the content. ![RB_DB_SH_addsearchkeywords](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/RB_DB_SH_addsearchkeywords.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A36%3A10Z&se=2026-11-12T09%3A36%3A10Z&sr=c&sp=r&sig=Jg2%2BOIXg%2BZvTvzrwh%2B7EeYx6oeFSWUQkG5HjAXijeB0%3D)

> [!WARNING]
> Note:
> 
> To add more than one keyword, use commas between keywords. ![DB_SH_addcommasinkeywords](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/DB_SH_addcommasinkeywords.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A36%3A10Z&se=2026-11-12T09%3A36%3A10Z&sr=c&sp=r&sig=Jg2%2BOIXg%2BZvTvzrwh%2B7EeYx6oeFSWUQkG5HjAXijeB0%3D)

1. Click **Save**. ![Dashboard_flow_save_flow](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Dashboard_flow_save_flow.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A36%3A10Z&se=2026-11-12T09%3A36%3A10Z&sr=c&sp=r&sig=Jg2%2BOIXg%2BZvTvzrwh%2B7EeYx6oeFSWUQkG5HjAXijeB0%3D)