---
title: "Personalize Nudges in Self Help"
slug: "clone-personalize-nudges-in-self-help"
updated: 2026-08-10T04:54:43Z
published: 2026-08-10T04:54:43Z
canonical: "support.whatfix.com/clone-personalize-nudges-in-self-help"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Personalize Nudges in Self Help

Whatfix enables you to prompt your end users to open Self Help after a period of continuous inactivity. Personalized nudges suggest user-specific content, such as articles, Flows, and more on the page or segment that they are currently on.

![SH_nudges_personalized.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SH_nudges_personalized.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A59%3A50Z&se=2026-11-12T09%3A59%3A50Z&sr=c&sp=r&sig=Sv7%2Bz5cjE98Rc5fiI190ZX2jIr3QMYaJO4U05NlBjBk%3D)

Note:

Self Help Personalization must be enabled to activate Personalized Nudges. For more information, see [Self Help personalization](/studio/docs/personalizing-content-in-self-help).

The nudge appears as a tooltip on the Self Help widget in its closed state. Clicking the suggestion opens the content as it would open when accessed from Self Help.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SH_nudges.gif?sv=2026-02-06&spr=https&st=2026-11-12T08%3A59%3A50Z&se=2026-11-12T09%3A59%3A50Z&sr=c&sp=r&sig=Sv7%2Bz5cjE98Rc5fiI190ZX2jIr3QMYaJO4U05NlBjBk%3D)

  

Info

- Personalized nudges display to end users if they have not opened Self Help at least once in their last 5 distinct visits to the application or after 15 days of inactivity.
- Personalized Nudges display the top content from the first five personalized suggestions.

### Enable Personalized Nudges on Self Help

Note

To enable this feature, contact [support@whatfix.com](mailto:support@whatfix.com?Subject=Enable%20Personalized%20Nudges%20on%20Self%20Help&Body=Hello%20Team%2C%0A%0APlease%20enable%20Personalized%20Nudges%20on%20Self%20Help%20for%20my%20account.%0A%0AThanks%20and%20regards.).