---
title: "Configure SAP applications for Whatfix Desktop"
slug: "configure-sap-applications-for-whatfix-desktop"
updated: 2026-08-06T21:04:44Z
published: 2026-08-06T21:04:44Z
canonical: "support.whatfix.com/configure-sap-applications-for-whatfix-desktop"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure SAP applications for Whatfix Desktop

SAP applications require specific SAP configurations and installers for Whatfix Desktop to work seamlessly.

## Configure SAP

### Enable Accessibility

Enable client and server accessibility through a one-time configuration in the SAP instance.

****Enable Client Accessibility****

Use the following steps to enable Client Accessibility:

1. Go to SAP applications and then click the **Monitor** icon.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SAP_Monitor(1).png?sv=2026-02-06&spr=https&st=2026-11-04T00%3A07%3A53Z&se=2026-11-04T01%3A07%3A53Z&sr=c&sp=r&sig=hEFeVO1w%2FNS9vML7%2F5UIO2pYMwmnCcgB4BLju9FlN6o%3D)
2. Click **Options…**

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SAP_Monitor_Options(1).png?sv=2026-02-06&spr=https&st=2026-11-04T00%3A07%3A53Z&se=2026-11-04T01%3A07%3A53Z&sr=c&sp=r&sig=hEFeVO1w%2FNS9vML7%2F5UIO2pYMwmnCcgB4BLju9FlN6o%3D)
3. In the left navigation panel, under the Accessibility & Scripting folder click **Scripting**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SAP_Monitor_Options_Scripting.png?sv=2026-02-06&spr=https&st=2026-11-04T00%3A07%3A53Z&se=2026-11-04T01%3A07%3A53Z&sr=c&sp=r&sig=hEFeVO1w%2FNS9vML7%2F5UIO2pYMwmnCcgB4BLju9FlN6o%3D)
4. Under the User Settings section, select the **Enable Scripting** and **Show native Microsoft Windows dialogs** checkboxes. Ensure the other two options are not selected.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SAP_MS_Native_dialog.png?sv=2026-02-06&spr=https&st=2026-11-04T00%3A07%3A53Z&se=2026-11-04T01%3A07%3A53Z&sr=c&sp=r&sig=hEFeVO1w%2FNS9vML7%2F5UIO2pYMwmnCcgB4BLju9FlN6o%3D)

****Enable Server Accessibility****

1. Type the transaction code **RZ11** and press **Enter**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SAP_RZ11_code.png?sv=2026-02-06&spr=https&st=2026-11-04T00%3A07%3A53Z&se=2026-11-04T01%3A07%3A53Z&sr=c&sp=r&sig=hEFeVO1w%2FNS9vML7%2F5UIO2pYMwmnCcgB4BLju9FlN6o%3D)
2. Enter the parameter name **sapgui/user_scripting** and click **Display**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SAP_sapgui_parameter.png?sv=2026-02-06&spr=https&st=2026-11-04T00%3A07%3A53Z&se=2026-11-04T01%3A07%3A53Z&sr=c&sp=r&sig=hEFeVO1w%2FNS9vML7%2F5UIO2pYMwmnCcgB4BLju9FlN6o%3D)
3. Click **Change Value**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SAP_parameter_change_value.png?sv=2026-02-06&spr=https&st=2026-11-04T00%3A07%3A53Z&se=2026-11-04T01%3A07%3A53Z&sr=c&sp=r&sig=hEFeVO1w%2FNS9vML7%2F5UIO2pYMwmnCcgB4BLju9FlN6o%3D)
4. Set the **New value** parameter to **TRUE**, then select the **Switch on all Services** checkbox.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SAP_parameter_new_value.png?sv=2026-02-06&spr=https&st=2026-11-04T00%3A07%3A53Z&se=2026-11-04T01%3A07%3A53Z&sr=c&sp=r&sig=hEFeVO1w%2FNS9vML7%2F5UIO2pYMwmnCcgB4BLju9FlN6o%3D)

### Enable Modal Dialog Box

When accessibility is enabled, certain SAP functionalities become limited. To avoid these limitations and support Whatfix Desktop, use the following steps:

1. Log in to SAP.
2. Click **Help** and go to **Settings**.
3. In the **F1 Help** tab, choose the **in Modal Dialog Box** option.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SAP_Help_Modal_dialog.png?sv=2026-02-06&spr=https&st=2026-11-04T00%3A07%3A53Z&se=2026-11-04T01%3A07%3A53Z&sr=c&sp=r&sig=hEFeVO1w%2FNS9vML7%2F5UIO2pYMwmnCcgB4BLju9FlN6o%3D)
4. In the **F4 Help** tab, choose the **Dialog (modal)** option and then select the **ALV** checkbox.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/SAP_ALV_checkbox.png?sv=2026-02-06&spr=https&st=2026-11-04T00%3A07%3A53Z&se=2026-11-04T01%3A07%3A53Z&sr=c&sp=r&sig=hEFeVO1w%2FNS9vML7%2F5UIO2pYMwmnCcgB4BLju9FlN6o%3D)

## Which installers should I use?

For more installation information, see [Whatfix Desktop Apps](/desktop/docs/whatfix-desktop-apps).