---
title: "Configure wait time for Flow on Standby pop-up"
slug: "configure-wait-time-for-flow-on-standby-pop-up"
tags: ["graceful exit", "graceful"]
updated: 2026-08-10T04:27:56Z
published: 2026-08-10T04:27:56Z
canonical: "support.whatfix.com/configure-wait-time-for-flow-on-standby-pop-up"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure wait time for Flow on Standby pop-up

Wait time is the duration of time that the Whatfix algorithm takes while trying to find the element on the page. This time is important, especially on pages that take a while to load completely. If the wait time has passed and the element is still not found, the Flow on Standby pop-up is displayed.

### Application-specific default time

The wait time is application specific. The wait time varies depending on the application load time.

| Application load time | Wait time |
| --- | --- |
| Fast | 5 seconds |
| Slow | 10 seconds |

your title goes here

Some applications might take longer to load the elements. In such cases, the Flow on Standby pop-up is displayed even if there are no changes in the element. Whatfix recommends that you manually set the wait time depending on the application load time.

### Configure wait time

Wait time is the product of retry gap and step retries. **Wait time (milliseconds)= retry gap * step retries** where, **retry gap** is the time interval between each time Whatfix searches for the element. **step retries** are the number of times Whatfix searches for the element.

To configure the retry gap and the step retry attempts for the pop-up to be displayed, add the following script in the Advanced Customization,

```plaintext
window._wfx_settings = window._wfx_settings || {};
window._wfx_settings.step_configurations = {
    "retry_gap_in_ms": 2000,
    "step_retries": 4
};
```

your title goes here

- Replace the values for **retry_gap_in_ms** and **step_retries** as required.
- In the mentioned code, Whatfix searches for the element 4 times with an interval of 2 seconds between each search.

your title goes here

The Flow on Standby pop-up does not appear after a wait time of 20 seconds, irrespective of the custom duration set.