---
title: "Disable Self Help"
slug: "disabling-self-help"
updated: 2026-08-10T04:59:31Z
published: 2026-08-10T04:59:31Z
canonical: "support.whatfix.com/disabling-self-help"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Disable Self Help

Self Help can be disabled and enabled again at any time. Once disabled, the widget is removed from your application immediately, and your end users can no longer access it.

Note:

Only an **Account Manager** can perform the following task. For more information about available roles, see [Whatfix User Roles](/desktop/docs/whatfixuserroles).

Use the following steps to disable the Self Help segment:

1. On the Whatfix Guidance dashboard, click **Widgets**. ![ia_left_nav_widgets](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_widgets.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A42Z&se=2026-11-12T09%3A49%3A42Z&sr=c&sp=r&sig=Ish7YUMB1VKrolYrNLLCBI4Vg46I76zXZK7xcYCYdDM%3D)
2. Click **All widgets**. ![ia_dashboard_left_nave_allwidgets](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_dashboard_left_nave_allwidgets.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A42Z&se=2026-11-12T09%3A49%3A42Z&sr=c&sp=r&sig=Ish7YUMB1VKrolYrNLLCBI4Vg46I76zXZK7xcYCYdDM%3D)
3. Click **Production** tab. ![CLM_DB_ClickProduction_stage.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/CLM_DB_ClickProduction_stage.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A42Z&se=2026-11-12T09%3A49%3A42Z&sr=c&sp=r&sig=Ish7YUMB1VKrolYrNLLCBI4Vg46I76zXZK7xcYCYdDM%3D)

1. Select the Self Help segment that you want to disable using the checkbox, and then click **Remove from production**. ![CLM_DB_remove from prod](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/CLM_DB_remove%20from%20prod.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A42Z&se=2026-11-12T09%3A49%3A42Z&sr=c&sp=r&sig=Ish7YUMB1VKrolYrNLLCBI4Vg46I76zXZK7xcYCYdDM%3D)
2. In the confirmation pop-up, click **Remove from production**. ![remove_from_production_popup](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/remove_from_production_popup.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A49%3A42Z&se=2026-11-12T09%3A49%3A42Z&sr=c&sp=r&sig=Ish7YUMB1VKrolYrNLLCBI4Vg46I76zXZK7xcYCYdDM%3D)

Note:

Whatfix sends you an email once the Self Help is removed from Production.