Whatfix enables you to embed Wistia videos to any Pop-up template to deliver more information to your users. The video can be embedded in the description section of the Pop-up.
For more information on Whatfix Pop-up templates, see Choose the Pop-up template.
Step 1: Get the video URL
Use the following steps to get the video URL:
Go to the Wistia video that you want to include in the Pop-up.
On the left navigation panel, click Overview.
Click Share.
Select Copy link.
Step 2: Insert the video URL in the Pop-up using the Visual Editor
Use the following steps to insert the video URL in the Pop-up using the Visual Editor:
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On the Whatfix Guidance dashboard, click Widgets.
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Click All widgets.
Click the Edit icon.
In the Description section, place the cursor where you want to add the video and double-click to open the Rich Text Editor.
Click the + icon. The Add Component dialog box opens.
On the Add Component dialog box, click Video.
Paste the copied URL.
Click Insert.
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Using the Drag and Drop feature, move or re-position the video around the Pop-up.
Using the Drag Handlers the video can be moved or re-positioned both vertically (column-wise) and horizontally (row-wise).
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When you make changes to the Pop-up using the Drag Handlers, you may not be able to undo certain changes. In that case, you may need to re-create the Pop-up. For more information, see Can I undo the changes made with the Drag Handlers?
Finish creating the Pop-up.