Content Archival - Whatfix Desktop

What is Content Archival?

Often, you have content or widgets on the Dashboard that are not in use and will not be published to end users. They could be kept in Draft to be pushed to Production at a later time or as a template to be copied and reused. With Archival, you can store such content or widgets in a separate section called the Archived section. Archiving content helps declutter the Dashboard and makes it easier for content creators to find relevant and up-to-date information. Additionally, you can restore Archived content and widgets from the Archived section to the Draft stage. Restoring content and widgets is not possible when you delete them.

You can only view Archived content and widgets. They are made inactive, that is,

• You cannot edit Archived content or widgets.
• You cannot collect Analytics data for Archived content or widgets.
• You cannot move them between stages.
• You cannot view their translations.
• You cannot preview Archived content or widgets. You also can't test them in a development environment or using a developer extension.

The following are reasons you would want to archive content or widgets:

• Your content or widget is not in use, that is, it is not in Production and does not require to be pushed to Production. You can separate such content or widgets from the Draft and Ready stages by archiving them.
• You want to store content or widgets for the purpose of reusing or repurposing them later.
• You have reached the maximum limit for widgets on your Dashboard but do not want to delete your old content or widgets.
• Unlike deleted content or widgets, Archived content or widgets are restorable, that is, they can be restored to the Draft stage.

The following GIF is a demonstration of archiving content:

• Archive Whatfix content or widgets
• View Archived content or widgets
• Restore, copy, or delete Archived content or widgets

For information about how Content Archival affects other aspects of the product such as analytics, translations, tags etc., see the following FAQs:

• How does archiving affect analytics?
• How does archiving affect translations?
• What happens to Archived content and widgets when a user is deleted?
• Are Archived content and widgets part of the export production package?
• What happens to the tags of Archived content?
• What happens if I archive content or widgets that are linked to other content and widgets?