Enable Search across all pages

Due to the Smart Context applicable on the search experience of Self-Help, some queries for which content is already available return unsuccessful results. A configuration option to exclude search scope from smart context is available.

Note:

Contact support@whatfix.com to enable this configuration.

This configuration enables end users to search for any content irrespective of the page that they are on. Additionally, the configuration enables the following capabilities:

• Flow failure management for single page applications.

• Flows that are not relevant to the current page are displayed as slideshows. The See live option is unavailable for such Flows.

• Search results are not filtered based on page tag evaluation of smart context.