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Whatfix domain is unreachable
Issue When installing the Whatfix Player, you might see a warning page indicating that the Whatfix domains are unreachable. It means you cannot reach the Whatfix domain URL and the system did not receive the expected HTTP 200 OK response code du...
Updated On : 13 Jun 2025
Can I use Whatfix Desktop if I have a Whatfix Web account?
The configurations required to install and deploy Whatfix Web and Whatfix Desktop are different. If you have a Web based Whatfix account or enterprise, you cannot use the same account for Whatfix Desktop. However, you can get a different account con...
Updated On : 05 Nov 2024
Unable to create content on a new desktop application
Issue You want to create Whatfix Desktop content like Flows, Beacons, Popups etc. for a new desktop application, but when you open the Whatfix Studio, the following error message is displayed: Probable Cause The Whatfix Desktop Editor needs...
Updated On : 05 Nov 2024
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