Top
Unable to move individual content or widget across stages
  • 11 Nov 2024
  • 1 Minute To Read
  • Dark
    Light
  • PDF

Unable to move individual content or widget across stages

  • Dark
    Light
  • PDF

Article summary

Issue

You are trying to move content or widgets that are attached to other content or widgets across stages and are unable to do so.

Probable Cause

When you try to move a content or widget across stages, that is, from Draft to Production or vice versa, you might not be able to move it alone when there is any other content or widget attached to it.

Suggested Solution

Let’s assume you pushed a Pop-up (widget) attached with a Flow (content) to the Production Stage. When you want to move the Flow back to the Draft Stage, you see a message that the Flow is associated with a Pop-up that is in the Production Stage. When you click Send to draft, the Pop-up is also moved to the Draft Stage along with the Flow.
Dashboard_movetodraft_dependent

Similarly, if you try to move a Task List (widget) which has some content attached to it in the Production stage, a message is displayed to you that some content is associated with the Task List. Click Send to production to move all the content along with the Task List to the Production stage.
CLM_sent_to_prod_dependancy

your title goes here

If the issue persists, contact suport@whatfix.com.


Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.