- 11 Nov 2024
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Unable to move individual content or widget across stages
- Updated On 11 Nov 2024
- 1 Minute To Read
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Issue
You are trying to move content or widgets that are attached to other content or widgets across stages and are unable to do so.
Probable Cause
When you try to move a content or widget across stages, that is, from Draft to Production or vice versa, you might not be able to move it alone when there is any other content or widget attached to it.
Suggested Solution
Let’s assume you pushed a Pop-up (widget) attached with a Flow (content) to the Production Stage. When you want to move the Flow back to the Draft Stage, you see a message that the Flow is associated with a Pop-up that is in the Production Stage. When you click Send to draft, the Pop-up is also moved to the Draft Stage along with the Flow.
Similarly, if you try to move a Task List (widget) which has some content attached to it in the Production stage, a message is displayed to you that some content is associated with the Task List. Click Send to production to move all the content along with the Task List to the Production stage.
If the issue persists, contact suport@whatfix.com.