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What's new in Whatfix Desktop Dashboard
  • 14 Dec 2023
  • 4 Minutes To Read
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What's new in Whatfix Desktop Dashboard

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Article summary

The new and enhanced Whatfix dashboard experience enables you to seamlessly navigate between Whatfix Guidance and Product Analytics. The experience comes with an upgraded UI to improve navigation, grouping, and discovery.

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The enhanced Whatfix dashboard is a Beta feature and will be rolled out in batches starting on December 5, 2023.

The following article lists the differences between the old and enhanced Whatfix dashboard experiences:

Old experienceEnhanced Whatfix dashboard experienceNew UI terms
Digital Adoption Platform (DAP) and Product Analytics 
The DAP and Product Analytics sections are present on the same dashboard.
Whatfix Guidance and Whatfix Analytics: The enhanced Whatfix dashboard has a product line switcher that enables you to switch between the Whatfix Guidance (DAP) and Product Analytics dashboard.
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  • The Whatfix Guidance dashboard enables you to create, customize, and organize Whatfix content and widgets.
  • The Whatfix Analytics dashboard enables you to understand end-user behavior on the application or product.
Product line switcher
Whatfix Guidance
Whatfix Analytics
Account or Enterprise (ENT) switcher: To switch between ENTs or accounts.ent_switcherThe Workspace switcher enables you to switch between ENTs or accounts. All accounts include both Guidance and Whatfix Analytics dashboards.

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  • Search enables you to search for all the ENTs or accounts that you have access to.
  • Show all displays all the ENTs or accounts that you have access to.ia_search_show_all
Workspace switcher and search
Content
The Content section comes with a collapsible sidebar that enables you to navigate directly to the content type that you're looking for. For example, if you want to push only Flows to the Ready stage, use Content > Flows > Select required Flows > Send to ready.
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  • The sidebar shows separate navigations for Flows, Smart-tips, Beacons, Link, Images, Videos, PDFs, and Articles.
  • The collapsible sidebar enables you to collapse or expand the navigation panel. This maximizes the authoring space on the dashboard.
All content
All content: Content > All content shows a list of all Whatfix content.
ia_content_all_content
Widgetsleft_nav_widgetsThe Widgets section comes with a collapsible sidebar that enables you to navigate directly to the widget type that you're looking for. For example, if you want to push only Self Help segments to the Ready stage, use Widgets > Self Help > Select required Self Help segments > Send to ready.
desktop_widgets
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  • The sidebar shows separate navigations for Pop-ups, Smart-tips, Beacons, Self Help, and Task lists.
  • Surveys and Launchers don't work on Desktop. 
All widgets
All widgets: Widgets > All widgets shows a list of all Whatfix widgets.ia_widgets_all_widgets
Themes: To configure content and widgets
CLM_DB_CLick_Themes(1)
The Style section comes with a collapsible sidebar that enables you to navigate directly to the content or widget that you want to configure.
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The sidebar shows separate navigations for Flows, Pop-ups, Smart-tips, Beacons, Self Help, Task lists, and Custom labels.

Style
The Create widget button is in the Draft tab of the Widgets section and enables you to create widgets like Pop-ups, Self Help, Task List, Beacon, Smart Tip, and Launcher.
Widgets > Draft > Create widget
CLM_DB_CreateWidget(1)
The Create widget button is available in all the Draft tabs of the different types of widgets, that is, you can create a widget from the All widgets, Pop-ups, Smart-tips, Beacons, Self Help, and Task lists sections.
Widgets All widgets > Draft > Create widget
Widgets > Pop-ups > Draft > Create widget
Widgets > Smart-tips > Draft > Create widget and so on.



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The Create widget button enables you to create widgets like Pop-ups, Self Help, Task list, Beacon, and Smart-tip.


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The Create content button is in the Draft tab of the Content section and enables you to create content like Image, Video, PDF, Article, and Link
Content > Draft > Create contentclm_create_content
The Create content button is available in all the Draft tabs of the different types of content, that is, you can create a widget from the All content, Flows, Smart-tips, Beacons, Link, Images, Videos, PDFs, and Articles.
Content All content > Draft > Create content
Content > Flows > Draft > Create content
Content > Smart-tips > Draft > Create content and so on.
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The Create content button enables you to create content like Image, Video, PDF, Article, and Link.

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Analytics CLASSIC: To view engagement of Whatfix content and widgets.

Guidance analytics: To view engagement of Whatfix content and widgets.
ia_left_nav_guidance_analytics
Guidance analytics
Settings: To configure advanced options for translations, analytics, etc.
clm_settings_icon
Settings are part of the collapsible sidebar and enable you to configure and manage account-level settings.
Settings include the following sections:
Content: Translations and Video voiceover
Integrations: Repositories, Video channels, App Integrations
Team: Teammates, Team audit logs
Setup: API token, Advanced configuration, Manage Desktop Version, Content deployment
Analytics
Desktop_Settings
Video voiceover, App Integrations, Teammates, Team audit logs, Advanced configuration, Content deployment, Manage Desktop Version 
Notification Center: To track all content and widget movements across Whatfix.
clm_notification_icon_bell
Notification is part of the collapsible sidebar and tracks all content and widget movements across Whatfix.
ia_notification
Notification
Users: To manage account users.
clm_left_nav_users
The Teammates section found in Settings enables you to manage account users.
Settings > Teammates
Teammates
Profile settings: To manage your profile and change the dashboard language.
Settings > Profile settingsclm_profile_settings
Profile settings, part of Username, enable you to manage your profile and change the dashboard language.
User name > Profile settings
ia_profile_settings
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Integrations: To exchange data and attribute streams across other products.
App Integrations part of Settings enables you to exchange data and attribute streams across other products.
Settings > App Integrations
App Integrations
Repositories can be integrated to Whatfix widgets to display content.
clm_left_nav_repositories
Repositories part of Settings enables you to integrate repositories to show content in Whatfix widgets.
Settings > Repositories
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Custom Labels: To change the name of certain labels in the Whatfix UI.
Settings > Custom Labels
clm_settings_custom_labels
Custom labels part of Style enables you to change the name of certain labels in the Whatfix UI.
Style > Custom labels 
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Analytics: No code solution to analyze end-user behavior on the application.The Whatfix Analytics dashboard includes all the Product Analytics components, that is, Track, Analyze, and Act, required to analyze end-user behavior on the application.
Switch from the Whatfix Guidance dashboard to the Whatfix Analytics dashboard using the product line switcher.

Whatfix Analytics
Manage Desktop Version: To check the version of your Whafix Player.
Manage Desktop Version part of Settings enables you to check the version of the Whatfix Player.NA
Advanced customization: To add code to perform advanced actions.
clm_settings_ac
Advanced configuration part of Settings enables you to add code snippets to perform advanced actions on the Whatfix Guidance dashboard.Advanced configuration
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  • Expand or collapse the collapsible sidebars as required.
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  • In the collapsed state of the sidebar, click the icons to expand the sidebar and view the options.
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