---
title: "Enable Multi-format Content Export"
slug: "enable-multi-format-content-export"
updated: 2026-08-09T16:21:01Z
published: 2026-08-09T16:21:01Z
canonical: "support.whatfix.com/enable-multi-format-content-export"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enable Multi-format Content Export

Dashboard users can choose to export the On-premise deployment package with or without the multi-format content.

Use the following steps to export multi-format content:

1. On the Whatfix Dashboard, move the content and widgets that you want to export from the Draft to Ready stage. ![clm_db_send_to_ready](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_db_send_to_ready.jpg?sv=2026-02-06&spr=https&st=2026-11-10T16%3A21%3A23Z&se=2026-11-10T17%3A21%3A23Z&sr=c&sp=r&sig=fpRZBbp5KfpXvRYH%2Fg%2Bej6lJkpzYZ3VItJBnK3aMilQ%3D)
2. In the **Ready** stage, click **Push to production**. ![clm_db_p2p](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_db_p2p.jpg?sv=2026-02-06&spr=https&st=2026-11-10T16%3A21%3A23Z&se=2026-11-10T17%3A21%3A23Z&sr=c&sp=r&sig=fpRZBbp5KfpXvRYH%2Fg%2Bej6lJkpzYZ3VItJBnK3aMilQ%3D)
3. Review the changes on the summary pop-up, and then click **Push to production**. ![clm_db_summary_popup_p2p](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_db_summary_popup_p2p.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A21%3A23Z&se=2026-11-10T17%3A21%3A23Z&sr=c&sp=r&sig=fpRZBbp5KfpXvRYH%2Fg%2Bej6lJkpzYZ3VItJBnK3aMilQ%3D)
4. Go to the **Production stage**, and then click **Export production package**. ![clm_db_export_production_package](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_db_export_production_package.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A21%3A23Z&se=2026-11-10T17%3A21%3A23Z&sr=c&sp=r&sig=fpRZBbp5KfpXvRYH%2Fg%2Bej6lJkpzYZ3VItJBnK3aMilQ%3D)
5. In the Choose Export Preference pop-up, click **Data Only** or **Data + Script**, depending on your preference. ![Choose export preference](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Choose%20export%20preference.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A21%3A23Z&se=2026-11-10T17%3A21%3A23Z&sr=c&sp=r&sig=fpRZBbp5KfpXvRYH%2Fg%2Bej6lJkpzYZ3VItJBnK3aMilQ%3D)
6. Click **Export**. ![CLM_click export](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/CLM_click%20export.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A21%3A23Z&se=2026-11-10T17%3A21%3A23Z&sr=c&sp=r&sig=fpRZBbp5KfpXvRYH%2Fg%2Bej6lJkpzYZ3VItJBnK3aMilQ%3D)

          Note

          

To export the multi-format content, select the **Include multi-format content** checkbox. ![RB_DB_Settings_export mark](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/RB_DB_Settings_export%20mark.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A21%3A23Z&se=2026-11-10T17%3A21%3A23Z&sr=c&sp=r&sig=fpRZBbp5KfpXvRYH%2Fg%2Bej6lJkpzYZ3VItJBnK3aMilQ%3D)

          
          

If you do not see the **Export Production Package** option, contact [support@whatfix.com](mailto:support@whatfix.com?Subject=Export%20Production%20package%20option%20missing&Body=Hi%20team%2C%0A%0AI%20don%27t%20see%20the%20Export%20Production%20package%20option%20in%20my%20account.%20Kindly%20help.%0AENT%20ID%3A).
7. An email with a link to download the content is sent to your registered email ID. Download the ZIP file. ![CLM_Export_email1](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/CLM_Export_email%281%29.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A21%3A23Z&se=2026-11-10T17%3A21%3A23Z&sr=c&sp=r&sig=fpRZBbp5KfpXvRYH%2Fg%2Bej6lJkpzYZ3VItJBnK3aMilQ%3D)

your title goes here

- Once you have downloaded the package, remember to replace the source URL of all the slideshows and articles with the server path where **whatfix.com** folder is hosted.
- If the multi-format option is not selected, the export package does not contain the following:
  - Slideshow (images are not present)
  - Articles
- This option is NOT selectable when the Flows in the Self Help are configured to launch as Slideshows.