---
title: "Flow on Standby"
slug: "flow-on-standby"
tags: ["graceful", "graceful exit"]
updated: 2026-08-06T15:17:49Z
published: 2026-08-06T15:17:49Z
canonical: "support.whatfix.com/flow-on-standby"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Flow on Standby

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To enable Flow on Standby in your account, contact [support@whatfix.com](mailto:support@whatfix.com?Subject=Enable%20the%20Flow%20on%20Standby%20feature&Body=Hello%20Team%2C%0A%0APlease%20enable%20the%20Flow%20on%20Standby%20feature%20for%20my%20account.%0A%0AThanks%20and%20regards.).

Flow on Standby allows users to continue a process even if a Flow fails. Failures can occur if an element changes or cannot be detected. However, end users can often proceed to the next step without interruption.

If a Whatfix Flow cannot proceed, Flow on Standby displays a pop-up of the failed step at the bottom-right corner of the page, enabling users to continue.

![flow_on_standby.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/flow_on_standby%281%29.png?sv=2026-02-06&spr=https&st=2026-10-30T07%3A16%3A50Z&se=2026-10-30T08%3A16%3A50Z&sr=c&sp=r&sig=4I60sKPGB9UVlO84vj7o0k8PvWoAC80wB4f2s47PBg8%3D)

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- Users can continue with the Flow as they would if they can use the information in the Standby pop up and proceed to the next step.
- When you are creating a Flow, the screenshots of each step are automatically captured so that they can be used in case the Flow fails.
- Flows that are completed using the Flow on standby pop-up are still considered as Flow Failures in the [Flow Failure Report insight](/product-analytics/docs/how-do-i-see-flow-failure-information-in-product-analytics).
- Flows that are completed using the Flow on standby pop-up are considered completed in a Task List. This is reflected in [Task List Analytics](/desktop/docs/task-list-analytics) also.
- The screenshot in the Flow on Standby pop-up supports [hiding sensitive information](/desktop/docs/hide-sensitive-information-in-screenshots).