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How to capture user search terms in the Self Help widget?
  • 02 Feb 2021
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How to capture user search terms in the Self Help widget?

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Yes, if you are using Google Analytics to capture usage data then you can view the search terms.

To view the search terms,

  1. Navigate to your Google Analytics account
  2. In the left panel, expand Behavior, expand Site Search and then click Search Terms.
    GA_Behavior_SearchTerms2.png

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