Improved Self Help

Issue Improved Self Help does not display on the application. Probable Causes Improved Self Help might not display due to one or more of the following reasons: The segment is not live on the application. The Visibility Rules aren't s...

Issue There is no content in Explorer's search results, despite there being relevant content on your Whatfix Guidance dashboard. Probable Causes Content may not appear in Explorer's search results under the following circumstances: The c...

Issue You have added content to your Improved Self Help segment, but it does not display in Explorer when you try to access it on the application. Improved Self Help content is not displayed in the Development instance. Probable Causes...

Issue When you search in Explorer, QuickRead returns the following response: Seems like there is no AI summary available. Here are some other results that might be relevant. Probable Causes The information relevant to your query does...

Issue While searching in Explorer, you encounter one of the following scenarios: You find relevant repository links in the search results, but QuickRead does not generate a response. QuickRead generates a response, but you find a relevant...