--- title: "Manage User Action" slug: "manage-user-action" updated: 2025-05-29T09:16:55Z published: 2025-05-29T09:16:55Z canonical: "support.whatfix.com/manage-user-action" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.whatfix.com/llms.txt > Use this file to discover all available pages before exploring further. # Manage User Action After creating a User Action, each User Action is added as an individual action and can be accessed on the [Whatfix Analytics dashboard.](/desktop/docs/how-can-i-access-the-product-analytics-dashboard) Use the following steps to view and manage User Actions: 1. On the Whatfix Analytics dashboard, click **Tracking**. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left nav_tracking.png?sv=2026-02-06&spr=https&st=2026-10-26T16%3A46%3A46Z&se=2026-10-26T17%3A46%3A46Z&sr=c&sp=r&sig=UbImTQd3bZQNdsHN8tk5n2pd0Iip%2BWlbxureRdFnawM%3D) 2. Click **Events**. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_pa_tracking_events.png?sv=2026-02-06&spr=https&st=2026-10-26T16%3A46%3A46Z&se=2026-10-26T17%3A46%3A46Z&sr=c&sp=r&sig=UbImTQd3bZQNdsHN8tk5n2pd0Iip%2BWlbxureRdFnawM%3D) 3. In the **User actions** section, search for the desired User Action. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/user_actions_search_for_ua.png?sv=2026-02-06&spr=https&st=2026-10-26T16%3A46%3A46Z&se=2026-10-26T17%3A46%3A46Z&sr=c&sp=r&sig=UbImTQd3bZQNdsHN8tk5n2pd0Iip%2BWlbxureRdFnawM%3D) The following are the options available on the User actions listing page: **Understand the columns on the listing page** The User Actions listing page displays the following: - **Name** of the User Action - **Type** of User Action: The [trigger type](/desktop/docs/what-are-user-action-completion-rules) of User Action AnalyticsUser Action that triggered the event. - **Tags** associated with the User Action - **Last interaction** data of the User Action - **Created by**: Name of the user who created the User Action. - **Created on**: The date on which the User Action is created. - **Last updated on**: The date on which the User Action is last updated. - **Last updated by**: The name of the content creator who last updated the User Action. **View the last interaction data for the User Actions** Sometimes, older User Actions may stop capturing data due to application upgrades. Viewing the [User Action Analytics](/desktop/docs/user-action-analytics) insight is the only way to find out if the User Action is tracking data or not. The Last interaction column displays when the User Action last received engagement. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/user_action_last_interaction.png?sv=2026-02-06&spr=https&st=2026-10-26T16%3A46%3A46Z&se=2026-10-26T17%3A46%3A46Z&sr=c&sp=r&sig=UbImTQd3bZQNdsHN8tk5n2pd0Iip%2BWlbxureRdFnawM%3D) Hover your cursor over the Last interaction data to view the exact date on which the User Action was last engaged with. Sort the **Last interaction** column based on the most recent engagement. If a User Action has not received any data, it appears as **No events received**. Use the sorting option to identify User Actions that have not received events for an extended period and decide whether to reselect them or remove them if they are no longer necessary. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_pa_tracking_events.png?sv=2026-02-06&spr=https&st=2026-10-26T16%3A46%3A46Z&se=2026-10-26T17%3A46%3A46Z&sr=c&sp=r&sig=UbImTQd3bZQNdsHN8tk5n2pd0Iip%2BWlbxureRdFnawM%3D) ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/last_interaction.gif?sv=2026-02-06&spr=https&st=2026-10-26T16%3A46%3A46Z&se=2026-10-26T17%3A46%3A46Z&sr=c&sp=r&sig=UbImTQd3bZQNdsHN8tk5n2pd0Iip%2BWlbxureRdFnawM%3D) **Show or hide specific columns on the listing page** Click the **Table Settings** icon, and then click **Columns on page**. Select or clear the columns to show or hide specific columns on the listing page. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/show_hide_column_in_ua_management.gif?sv=2026-02-06&spr=https&st=2026-10-26T16%3A46%3A46Z&se=2026-10-26T17%3A46%3A46Z&sr=c&sp=r&sig=UbImTQd3bZQNdsHN8tk5n2pd0Iip%2BWlbxureRdFnawM%3D) **Pin the columns on the listing page** Drag and drop the column to pin it. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/pin_unpin_column_in_ua_manament.gif?sv=2026-02-06&spr=https&st=2026-10-26T16%3A46%3A46Z&se=2026-10-26T17%3A46%3A46Z&sr=c&sp=r&sig=UbImTQd3bZQNdsHN8tk5n2pd0Iip%2BWlbxureRdFnawM%3D) **Rearrange the columns on the listing page** Drag and drop a column to rearrange it according to your preference. Whatfix retains the column order preference for your profile during future access. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/rearange_columns_in_ua_management.gif?sv=2026-02-06&spr=https&st=2026-10-26T16%3A46%3A46Z&se=2026-10-26T17%3A46%3A46Z&sr=c&sp=r&sig=UbImTQd3bZQNdsHN8tk5n2pd0Iip%2BWlbxureRdFnawM%3D) **Update tags** To add or remove tags from a User Action, select the desired User Action, then click **Tags**. Search for the required tag, and click the tag to add it to the User Action. [Perform a push to Production](/desktop/docs/should-i-do-a-push-to-production-for-any-content-changes) to apply the changes. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tags_in_ua_management.gif?sv=2026-02-06&spr=https&st=2026-10-26T16%3A46%3A46Z&se=2026-10-26T17%3A46%3A46Z&sr=c&sp=r&sig=UbImTQd3bZQNdsHN8tk5n2pd0Iip%2BWlbxureRdFnawM%3D) **Filter User Actions** 1. Click **Filter** to filter User Actions based on Trigger type, Created by, and Tags. 2. Click **Apply Filters**. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/filter_user_action.gif?sv=2026-02-06&spr=https&st=2026-10-26T16%3A46%3A46Z&se=2026-10-26T17%3A46%3A46Z&sr=c&sp=r&sig=UbImTQd3bZQNdsHN8tk5n2pd0Iip%2BWlbxureRdFnawM%3D)