---
title: "Search Scope of a Self Help segment"
slug: "restrictingselfhelpsearchresultsusingtags"
updated: 2026-08-10T04:43:16Z
published: 2026-08-10T04:43:16Z
canonical: "support.whatfix.com/restrictingselfhelpsearchresultsusingtags"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Search Scope of a Self Help segment

The **Search Scope** of a Self Help segment determines what content appears in the search results of the segment.

Info:

The search results can include the following content types:

- Flows
- Links
- Repository Links
- Images
- PDFs
- Videos
- Articles

Choose between two configuration options for the Search Scope of a particular Self Help segment:

- **All Flows**: The search results include all content in Production. This option is selected by default.
- **Tags:** With the Tags option, you provide a **tag condition**, that is, a combination of [Tags](/desktop/docs/what-are-tags) joined by the **AND**/**OR** operators. All content in Production that satisfies the tag condition appears in the search results of the segment. For more information on how conditions work, see [How to use AND and OR conditions inside widget segments](/desktop/docs/using-and-and-or-inside-the-widget-segments).

Note:

The content displayed to an end user also depends on the following:

- **Role tags**: Content tagged with role tags appears only to end users with the correct role.

![Search_Scope.gif](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Search_Scope.gif?sv=2026-02-06&spr=https&st=2026-11-12T08%3A39%3A40Z&se=2026-11-12T09%3A39%3A40Z&sr=c&sp=r&sig=D1WdTI4X63hrGHY29oeTeADKAFwn8xg6DhRq%2BhCvYMA%3D)

---

## Configure the Search Scope of a segment

Use the following steps to configure the Search Scope of a segment:

1. On the Whatfix Guidance dashboard, click **Widgets**. ![db_widgets.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/db_widgets.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A39%3A40Z&se=2026-11-12T09%3A39%3A40Z&sr=c&sp=r&sig=D1WdTI4X63hrGHY29oeTeADKAFwn8xg6DhRq%2BhCvYMA%3D)
2. Click **Self Help**. ![db_widgets_sh.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/db_widgets_sh.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A39%3A40Z&se=2026-11-12T09%3A39%3A40Z&sr=c&sp=r&sig=D1WdTI4X63hrGHY29oeTeADKAFwn8xg6DhRq%2BhCvYMA%3D)

1. Click the **Edit** icon on the Self Help segment for which you want to edit the Search Scope. ![DB_Click_Edit_SH.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/DB_Click_Edit_SH.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A39%3A40Z&se=2026-11-12T09%3A39%3A40Z&sr=c&sp=r&sig=D1WdTI4X63hrGHY29oeTeADKAFwn8xg6DhRq%2BhCvYMA%3D)
2. Under **Set Rules**, click **Search Scope**. ![click_search_scope.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/click_search_scope.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A39%3A40Z&se=2026-11-12T09%3A39%3A40Z&sr=c&sp=r&sig=D1WdTI4X63hrGHY29oeTeADKAFwn8xg6DhRq%2BhCvYMA%3D)

**Set the Search Scope to **All flows****

Choose the **All flows** option. This option is selected by default.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/DB_Select_AllFlows.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A39%3A40Z&se=2026-11-12T09%3A39%3A40Z&sr=c&sp=r&sig=D1WdTI4X63hrGHY29oeTeADKAFwn8xg6DhRq%2BhCvYMA%3D)

**Set the Search Scope using **Tags****

  1. Choose the **Tags** option. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/DB_Select_Tags.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A39%3A40Z&se=2026-11-12T09%3A39%3A40Z&sr=c&sp=r&sig=D1WdTI4X63hrGHY29oeTeADKAFwn8xg6DhRq%2BhCvYMA%3D)
  2. Click **+** to add a Tag to your Tag condition. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/DB_All_Tags.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A39%3A40Z&se=2026-11-12T09%3A39%3A40Z&sr=c&sp=r&sig=D1WdTI4X63hrGHY29oeTeADKAFwn8xg6DhRq%2BhCvYMA%3D)
  3. Type in the required Tag or select it from the dropdown. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/DB_Select_Tag.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A39%3A40Z&se=2026-11-12T09%3A39%3A40Z&sr=c&sp=r&sig=D1WdTI4X63hrGHY29oeTeADKAFwn8xg6DhRq%2BhCvYMA%3D)
  4. Add any additional Tags required and select either the **AND** or **OR** operators to join them. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/DB_And_Operator.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A39%3A40Z&se=2026-11-12T09%3A39%3A40Z&sr=c&sp=r&sig=D1WdTI4X63hrGHY29oeTeADKAFwn8xg6DhRq%2BhCvYMA%3D)
3. Click **Save**. ![sh_save.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/sh_save%281%29.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A39%3A40Z&se=2026-11-12T09%3A39%3A40Z&sr=c&sp=r&sig=D1WdTI4X63hrGHY29oeTeADKAFwn8xg6DhRq%2BhCvYMA%3D)

Note:

You must [push your Self Help segment to Production](/desktop/docs/publishing-content) for the Search Scope to be updated for your end users.