---
title: "Issue with deleting Whatfix folders"
slug: "unable-to-delete-whatfix-folders-post-uninstallation"
description: "This article helps you troubleshoot when you are not able to delete Whatfix folders post uninstallation of Whatfix. "
updated: 2026-08-06T15:23:08Z
published: 2026-08-06T15:23:08Z
canonical: "support.whatfix.com/unable-to-delete-whatfix-folders-post-uninstallation"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Unable to delete Whatfix folders post uninstallation

## Issue

You are trying to delete some Whatfix folders from your device after unistalling the Studio/Player but are unable to do so.

## Probable Cause

You may not have the necessary permissions to delete Whatfix folders from the drive in which Whatfix files are saved.

## Suggested Solution

Your IT team must've installed Whatfix in your system and only they can delete the folders. Contact your IT admin and request them to delete the Whatfix folders if you are no longer using Whatfix.