Unable to see Drag and drop or Browse option
- 07 Mar 2024
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Unable to see Drag and drop or Browse option
- Updated On 07 Mar 2024
- 1 Minute To Read
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Article Summary
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Issue:
Unable to see the Drag and drop or the Browse option to upload a video, image, and more to the Whatfix Dashboard.
Cause:
Drag and drop or Browse feature is not available for accounts with Self Hosted/ Export mode. When you upload a PDF, video, or an image to your Dashboard using the Drag and drop or Browse option, the content gets hosted in the Whatfix cloud.
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If the issue persists, contact support@whatfix.com.
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