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Upload Whatfix videos to online video platform
  • 18 Sep 2024
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Upload Whatfix videos to online video platform

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Article summary

Whatfix Flows can be uploaded as a video to your YouTube, Wistia or Vimeo account. This feature comes in handy if you wish to create video demonstrations or tutorials for your application.

Note:

You can also add voiceovers to the Flow videos. For more information, see Add Voiceovers to Flow videos.

Exporting videos to a video platform in Whatfix is easy and automated. Once you authorize Whatfix to access your video platform account, the videos are auto-uploaded as soon as the content is created and published.

When a Flow is translated, the video in the translated language is uploaded when the content is published.

Use the following steps to give Whatfix access to your video platform:

  1. On the Whatfix Guidance dashboard, click Settings.
    ia_settings_without_auto_testing
  1. Click Video channels.
  2. Select the video platform.
    Studio_Dashboard_SelectVideoChannel
  3. Choose the video privacy level.
    Studio_Dashboard_ChooseVisibility

    Note

    If the privacy level is set to private, then the videos won't play after embedding them.


  4. Click Authorize.
    Studio_Dashboard_ClickAuthorize
  5. To finish the integration, click Allow on the respective platform's page.
    Studio_Dashboard_ClickAllow
  6. Click Okay.
    Studio_Dashboard_ClickOkay


Note:
  • Your Flows are not connected to the videos on the video platform. If you delete your Flows or change the theme, it has no impact on the uploaded video.
  • If you edit a Flow and save the changes, a new updated video is created only after it's published. However, the old video remains on the respective video platform. You have to manually delete or unlist it.
  • After every update to the Flow, the embed URL changes. If you have added the URL anywhere, it needs to be updated with the latest one after changes to the Flow.
  • If you're using Wistia Channel (not Projects) then new Whatfix Flow videos are uploaded in the Unpublished state. You have to manually publish the videos.
  • When you translate content, Whatfix uploads a new video for the translated content as soon as it is published.
  • If your video account is delinked from Whatfix, then any new Flows that are created are not uploaded to the channel. However, Flows that were already uploaded will remain as is.

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