--- title: "Authorize video channels to upload Whatfix Flows as videos" slug: "upload-whatfix-videos-to-online-video-platform" updated: 2026-05-11T10:25:30Z published: 2026-05-11T10:25:30Z canonical: "support.whatfix.com/upload-whatfix-videos-to-online-video-platform" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.whatfix.com/llms.txt > Use this file to discover all available pages before exploring further. # Authorize video channels to upload Whatfix Flows as videos Whatfix Flows can be uploaded as a video to your Wistia or Vimeo account. This feature comes in handy if you wish to create video demonstrations or tutorials for your application. > [!WARNING] > Note: > > - You can also add voiceovers to the Flow videos. For more information, see [Add Voiceovers to Flow videos](/desktop/docs/add-voiceovers-to-whatfix-videos). > - Authorization of YouTube is no longer supported. Exporting videos to a video platform in Whatfix is easy and automated. Once you authorize Whatfix to access your video platform account, the videos are auto-uploaded as soon as the content is created and published. Use the following steps to give Whatfix access to your video platform: 1. On the Whatfix Guidance dashboard, click **Settings**. ![ia_settings_without_auto_testing](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_settings_without_auto_testing.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) 1. Click **Video channels**. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/settings_video_channels.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) 2. Select the video platform. ![Studio_Dashboard_SelectVideoChannel](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Studio_Dashboard_SelectVideoChannel.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) > [!WARNING] > Note: > > Authorization of YouTube is no longer supported. > [!NOTE] > Info: > > Expand the respective accordions for more details. ****Wistia**** 1. Click **Wistia**. ![Db_Authorize_Video_Wistia.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Db_Authorize_Video_Wistia.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) 1. Click the **link** to set the privacy level. ![Db_Privacy_authorize_Wistia.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Db_Privacy_authorize_Wistia.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) > [!WARNING] > Note: > > You need to be an Account Owner or Manager on Wistia to enable Whatfix to access Wistia. > > Use the following steps to set the privacy level on your Wistia channel to ensure that only those users you choose can access the videos: > > > > a. Log in to your Wistia account. ![Db_Login_Wistia.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Db_Login_Wistia.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) > > > > b. Click **Content Library** and then select your **FOLDER** on Wistia. ![Wistia_Click_Folder.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Wistia_Click_Folder.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) > > > > c. On the top right corner, click **Share**. ![Wistia_click_Share.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Wistia_click_Share.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) > > > > d. Click **Invite collaborators** from the dropdown. ![Wistia_Invite_collaborators.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Wistia_Invite_collaborators.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) > > > > e. Manage the [user permissions](https://support.wistia.com/en/articles/9899536-folder-permissions) on your Wistia channel as per your preference. ![Wistia_user_permissions.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Wistia_user_permissions.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) > > f. Click **Save**. ![Wistia_click_Save.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Wistia_click_Save.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) 2. Click **Authorize**. ![Db_Wistia_Authorize.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Db_Wistia_Authorize.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) 3. Log in to your Wistia account. ![Db_Login_Wistia.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Db_Login_Wistia.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) 4. Select a project from the dropdown to ensure the video is uploaded to the selected project after the Flow is published. ![Db_Click_dropdown_Wistia.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Db_Click_dropdown_Wistia.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) 5. Click **SAVE**. ![Click_save_wistia.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Click_save_wistia.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) ****Vimeo**** 1. Click **Vimeo**. ![Db_Click_Vimeo.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Db_Click_Vimeo.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) 1. Choose the privacy level. > [!NOTE] > Info: > > Choose one of the following visibility options on your Vimeo channel to ensure that only those users you choose can access the videos: > > - Nobody: Only you can view the video. > - Anybody: Everyone can view the video. > - Contacts: Only your contacts can view the video. > - Users: Only selected users can view the video. > - Disable: The video cannot be viewed. > - Unlisted: Only individuals with the link can view the video. ![Db_Vimeo_choose_visibility.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Db_Vimeo_choose_visibility.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) 1. Click **Authorize**. ![Click_authorize_vimeo.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Click_authorize_vimeo.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) 2. Log in to your Vimeo account. ![Log_in_Vimeo_account.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Log_in_Vimeo_account.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) 3. Click **Allow** to permit Whatfix to access your Vimeo account. ![Allow_Whatfix_to_access_Vimeo.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Allow_Whatfix_to_access_Vimeo.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) 4. Select a project from the dropdown to ensure the video is uploaded to the selected project after the Flow is published. ![Db_Click_dropdown_Wistia.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Db_Click_dropdown_Wistia.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) 5. Click **SAVE**. ![Click_save_wistia.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Click_save_wistia.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) **Brightcove** You can also authorize Brightcove for users who require video hosting on this platform. ![Users can now use Brightcove as a video hosting platform for Flow videos](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Dashboard_Flows_Brightcovevideo.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) > [!WARNING] > Note: > > - Video channel authorization is a one time process. > - Once the channel is authorized, all the existing Flows get uploaded irrespective of the stages they are present in, that is, Draft, Ready, or Production. > - If you no longer want the Draft or Ready stage Flows after they are uploaded, you have to manually delete the video from your video channel. > - The next time you create a new Flow, you need to [publish the Flow](/desktop/docs/publishing-content) for Whatfix to upload the Flow as video to your video channel. > [!NOTE] > Info: > > After authorizing your video channel, here's how to check the uploading status of your videos. > > > > a. On the Whatfix Guidance Dashboard, click **Content**. > > ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-1733336514670.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) > > b. Click **Uploading** to check the uploading status. > > ![Dashboard_Uploading_Flows](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Dashboard_Uploading_Flows.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) > > > > Whatfix enables you to check the uploading status of the Flow videos. > > ![Dashboard_Uploading_Status](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Dashboard_Uploading_Status.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) > > > > > > Here’s an overview of the various video uploading statuses and what they mean. > > **Understand video uploading statuses:** > > | Status | Description | > | --- | --- | > | ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-1711087019101.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) | Waiting in the queue to upload | > | ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-1711087090773.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) | Upload in progress | > | ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-1711087182525.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) | Uploaded | > | ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image-1711087270572.png?sv=2026-02-06&spr=https&st=2026-10-30T03%3A48%3A25Z&se=2026-10-30T04%3A48%3A25Z&sr=c&sp=r&sig=Ij9JXVFHHZsqKiwQGVzd9Y5DYou0D9%2Bh9RUKXq7R9R4%3D) | Failed to upload | > [!WARNING] > Note: > > - Your Flows are not connected to the videos on the video platform. If you delete your Flows or change the theme, it has no impact on the uploaded video. > - If you edit a Flow and save the changes, a new updated video is created only after it's published. However, the old video remains in the respective video platform. You have to manually delete or unlist it. > - When a Flow is translated, the video in the translated language is uploaded only when the content is published. > - When you translate content, Whatfix uploads a new video for the translated content as soon as it is published. > - If your video account is delinked from Whatfix, then any new Flows that are created are not uploaded to the channel. However, Flows that are already uploaded remain as they are.