---
title: "Use the URL embed format"
slug: "use-the-url-embed-format"
updated: 2026-08-07T06:38:37Z
published: 2026-08-07T06:38:37Z
canonical: "support.whatfix.com/use-the-url-embed-format"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Use the URL embed format for Flows

The URL format for Whatfix Flows is a convenient option to reply to support queries via email, chat, or a tweet. It enables you to send a Flow URL to your user, which, when clicked, triggers the respective Flow on your application. This URL can also be embedded on your application in the form of a button, an image, or as Text.

Note

- You can generate Whatfix URL for a Flow in any stage, be it in **Draft, Ready,** or **Production**. To generate the URL, Go to the respective stage and follow the steps mentioned in this article. ![clm_db_stages](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_db_stages.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A29%3A47Z&se=2026-11-12T10%3A29%3A47Z&sr=c&sp=r&sig=%2FPezGEVxHS9DWm7YZPffD7%2BRf1aDIdmnVrlg4MReiZc%3D)
- For Flows that require manual input by the user, Whatfix enables you to pass variables as part of the URL that can be leveraged for the autocompletion of the Flow.
- To pass variable data as part of the URL, you have to append a query parameter in the URL for auto-execution data, as shown in the following example:

```plaintext
https://whatfix.com/........?_wfx_input_data={1:"step_1_input_will_go_here",3:"step_3_auto_input"}
```

Use the following steps to retrieve the embed URL:

1. On the Whatfix Guidance dashboard, go to the **Production** tab. ![CLM_DB_Production_Stage.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/CLM_DB_Production_Stage%282%29.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A29%3A47Z&se=2026-11-12T10%3A29%3A47Z&sr=c&sp=r&sig=%2FPezGEVxHS9DWm7YZPffD7%2BRf1aDIdmnVrlg4MReiZc%3D)
2. Open the Flow you want to embed as a Slideshow. ![Production_Click_Flow.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Production_Click_Flow%281%29.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A29%3A47Z&se=2026-11-12T10%3A29%3A47Z&sr=c&sp=r&sig=%2FPezGEVxHS9DWm7YZPffD7%2BRf1aDIdmnVrlg4MReiZc%3D)
3. Click the **More** icon. ![Db_Flow_Click_More.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Db_Flow_Click_More%281%29.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A29%3A47Z&se=2026-11-12T10%3A29%3A47Z&sr=c&sp=r&sig=%2FPezGEVxHS9DWm7YZPffD7%2BRf1aDIdmnVrlg4MReiZc%3D)
4. Click **Embed** dropdown menu. ![clm_db_embed](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_db_embed.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A29%3A47Z&se=2026-11-12T10%3A29%3A47Z&sr=c&sp=r&sig=%2FPezGEVxHS9DWm7YZPffD7%2BRf1aDIdmnVrlg4MReiZc%3D)

1. Click **URL** from the dropdown. ![clm_db_embed_url](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_db_embed_url.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A29%3A47Z&se=2026-11-12T10%3A29%3A47Z&sr=c&sp=r&sig=%2FPezGEVxHS9DWm7YZPffD7%2BRf1aDIdmnVrlg4MReiZc%3D)
2. Copy and share the URL located at the end of the pop-up message to the desired medium. ![studio_multi op_url link](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/studio_multi%20op_url%20link.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A29%3A47Z&se=2026-11-12T10%3A29%3A47Z&sr=c&sp=r&sig=%2FPezGEVxHS9DWm7YZPffD7%2BRf1aDIdmnVrlg4MReiZc%3D)

**Note**:

- If you have dynamic URL enabled, then the URL is in the following format: ![url-embed-dynamic-url-enabled](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/url-embed-dynamic-url-enabled.png?sv=2026-02-06&spr=https&st=2026-11-12T09%3A29%3A47Z&se=2026-11-12T10%3A29%3A47Z&sr=c&sp=r&sig=%2FPezGEVxHS9DWm7YZPffD7%2BRf1aDIdmnVrlg4MReiZc%3D)

In this case, you need to append the website URL where the Flow is supposed to start before the given URL.

```plaintext
For example, if the Flow is to start from google.com and google.in, then the URL has to be modified as shown in the following snippet:

**https://www.google.com**?_wfx_=34f656a0-b799-11ea-a4eb-82ae84f41eba
```

and

```plaintext
**https://www.google.co.in/**?_wfx_=34f656a0-b799-11ea-a4eb-82ae84f41eba
```

- The user might be asked to install the Whatfix plugin if the Flows are not integrated with the intended website.
- Instructions are triggered only once using this format. **Refreshing the page does not trigger the instructions again**. Users need to click the URL again to launch the instructions.