---
title: "Verify User Action"
slug: "verify-user-action"
updated: 2026-08-10T04:02:18Z
published: 2026-08-10T04:02:18Z
canonical: "support.whatfix.com/verify-user-action"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Verify User Actions

After you create User Actions, you have to add them to Insights to check if they're working correctly. With User Action Verification, validate User Actions contextually on the application. It helps you identify if there any issues with the User Actions and fix them in real time.

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To verify User Actions, ensure that the domain where you've created User Actions is added to the Preview mode. For more information, contact [support@whatfix.com](mailto:support@whatfix.com?Subject=Add%20domain%20name%20to%20Preview%20mode&Body=Hi%20team%2C%0A%0AKindly%20add%20the%20following%20domain%20name%20so%20that%20I%20can%20verify%20User%20Actions.%0A%0ADomain%20name%3A%0AENT%20ID%3A%0A%0AThanks%20and%20Regards%2C%0A).

Use the following steps to verify User Actions:

1. Launch the application where you've already created User Actions, and then launch **Whatfix Studio**.
2. Scroll down to the bottom and click **User Action**. ![clm_studio_user action](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_studio_user%20action.png?sv=2026-02-06&spr=https&st=2026-10-26T14%3A49%3A21Z&se=2026-10-26T15%3A49%3A21Z&sr=c&sp=r&sig=EFiMaB8X4ttaL5s7hdwATMFG0AC2hW48IqpBJGhlIQs%3D)
3. Click **Show user actions on this page**. ![inspect_show_ua](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/inspect_show_ua.png?sv=2026-02-06&spr=https&st=2026-10-26T14%3A49%3A21Z&se=2026-10-26T15%3A49%3A21Z&sr=c&sp=r&sig=EFiMaB8X4ttaL5s7hdwATMFG0AC2hW48IqpBJGhlIQs%3D)

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- The page refreshes automatically and the Preview Mode is switched on.
- The **Highlight user actions on the page** toggle is also automatically enabled. ![inspect_highlight_ua](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/inspect_highlight_ua.png?sv=2026-02-06&spr=https&st=2026-10-26T14%3A49%3A21Z&se=2026-10-26T15%3A49%3A21Z&sr=c&sp=r&sig=EFiMaB8X4ttaL5s7hdwATMFG0AC2hW48IqpBJGhlIQs%3D)

1. Show the **Available** accordion to view the User Actions captured on the page. ![inspect_available_ua](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/inspect_available_ua.png?sv=2026-02-06&spr=https&st=2026-10-26T14%3A49%3A21Z&se=2026-10-26T15%3A49%3A21Z&sr=c&sp=r&sig=EFiMaB8X4ttaL5s7hdwATMFG0AC2hW48IqpBJGhlIQs%3D)

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Usr actions enable you to perform the following additional functions:

- Preview and [edit the User Actions](/desktop/docs/editing-a-user-action). ![inspect_preview_edit](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/inspect_preview_edit.png?sv=2026-02-06&spr=https&st=2026-10-26T14%3A49%3A21Z&se=2026-10-26T15%3A49%3A21Z&sr=c&sp=r&sig=EFiMaB8X4ttaL5s7hdwATMFG0AC2hW48IqpBJGhlIQs%3D)
- Search for the User Actions present on the page and check their status.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ua_verification_search.gif?sv=2026-02-06&spr=https&st=2026-10-26T14%3A49%3A21Z&se=2026-10-26T15%3A49%3A21Z&sr=c&sp=r&sig=EFiMaB8X4ttaL5s7hdwATMFG0AC2hW48IqpBJGhlIQs%3D)
- If any User Actions are hidden or unavailable, show the **Hidden or unavailable** accordion to identify them. Hidden or unavailable means that the UI element where the User Action is created is hidden from view, for example, an option inside a dropdown or the element is not detected on the page.
- Use the **Preview** icon to view where the User Action is created on the application. ![ua_preview_icon](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ua_preview_icon.png?sv=2026-02-06&spr=https&st=2026-10-26T14%3A49%3A21Z&se=2026-10-26T15%3A49%3A21Z&sr=c&sp=r&sig=EFiMaB8X4ttaL5s7hdwATMFG0AC2hW48IqpBJGhlIQs%3D)
- [Edit the User Action](/desktop/docs/editing-a-user-action) to reselect the element, change the Display Rules ensuring that the User Action is correctly configured. ![inspect_edit_ua](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/inspect_edit_ua.png?sv=2026-02-06&spr=https&st=2026-10-26T14%3A49%3A21Z&se=2026-10-26T15%3A49%3A21Z&sr=c&sp=r&sig=EFiMaB8X4ttaL5s7hdwATMFG0AC2hW48IqpBJGhlIQs%3D)

1. Click **Verify User Action** to check if the User Action is getting triggered. ![inspect_verify_user_action](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/inspect_verify_user_action.png?sv=2026-02-06&spr=https&st=2026-10-26T14%3A49%3A21Z&se=2026-10-26T15%3A49%3A21Z&sr=c&sp=r&sig=EFiMaB8X4ttaL5s7hdwATMFG0AC2hW48IqpBJGhlIQs%3D)

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- The **Verify User Action** shows the following data:
  - The name of the User Action
  - The date and time during which the User Action is triggered
  - The User Action Completion Rule ![verify_options](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/verify_options.png?sv=2026-02-06&spr=https&st=2026-10-26T14%3A49%3A21Z&se=2026-10-26T15%3A49%3A21Z&sr=c&sp=r&sig=EFiMaB8X4ttaL5s7hdwATMFG0AC2hW48IqpBJGhlIQs%3D)
- The User Actions get completed based on the set Completion Rules.

1. Click **Finish Verifying.** ![finish_verifying](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/finish_verifying.png?sv=2026-02-06&spr=https&st=2026-10-26T14%3A49%3A21Z&se=2026-10-26T15%3A49%3A21Z&sr=c&sp=r&sig=EFiMaB8X4ttaL5s7hdwATMFG0AC2hW48IqpBJGhlIQs%3D)

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- If you want to create new User Actions after the verification, click **+ Create user action**. ![inspect_create_ua](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/inspect_create_ua.png?sv=2026-02-06&spr=https&st=2026-10-26T14%3A49%3A21Z&se=2026-10-26T15%3A49%3A21Z&sr=c&sp=r&sig=EFiMaB8X4ttaL5s7hdwATMFG0AC2hW48IqpBJGhlIQs%3D)

For more information on how to create User Actions, see [Create a User Action](/desktop/docs/create-a-user-action).

- When you click **+ Create user action**, the verification experience ends. If you want to verify User Actions again, launch **Whatfix Studio** and then click **User Action.**