What are Flows?

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Whatfix Flows are a series of steps that help users to learn an objective or complete a task through a series of step-by-step actions. These steps display as a layer over your desktop application.

Here's an example of a Whatfix Flow in action:

Info:

For more information about how to create a Flow, see Create a Flow.

Use Cases

  • Onboarding Employees: Flows guide new employees through onboarding processes, training modules, and how to use specific software applications step-by-step.
  • Product Support: Provide contextual guidance within the product interface to troubleshoot issues, explain features, and demonstrate how to use certain functions.