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What are Flows?
  • 27 Jun 2024
  • 1 Minute To Read
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What are Flows?

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Article summary

Whatfix Flows are a series of steps that help users to learn an objective or complete a task through a series of step-by-step actions. These steps display as a layer over your desktop application.

Here's an example of a Whatfix Flow in action:

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For more information about how to create a Flow, see Create a Flow.

Use Cases

  • Onboarding Employees: Flows guide new employees through onboarding processes, training modules, and help them learn how to use specific software applications step-by-step.
  • Product Support: Provide contextual help and guidance directly within the product interface. For example, guiding end users through troubleshooting steps, explaining features, or demonstrating how to use certain functionalities.

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