Whatfix follows the following key steps for responsible AI for QuickRead:
- Transparency: Whatfix makes end users aware that the answers are powered by AI through the user interface, promoting transparency in the AI-driven responses.
- Feedback Mechanism: Whatfix provides end users with the option to like or dislike answers, enabling them to provide feedback on the accuracy and usefulness of the responses.
- Human In The Loop: Whatfix ensures that if relevant information is missing, with the help of the analytics provided in the analytics dashboard, you can update the documents, ensuring that the AI remains up-to-date and reliable.