Whatfix Content

Using the Drag Handlers , move or reposition the components on the Pop-up both row-wise and column-wise. However, certain changes made with the Drag Handlers may not be reversible. To ensure the proper movement, use the Horizontal Drag Handler ...

Users from your organization have various permissions like Editor, Content Manager, or Account Manager, which enable them to create and manage content on Whatfix. Alternatively, for emergencies, you can also engage with our Professional Services t...

To ensure that the content is available on all the pages where Self Help appears, add the content to the Self Help and ensure that the visibility rule contains the domain for your application. See, Self Help Segmentation? to know more about adding...

By default, Task Lists created in Whatfix are positioned at the bottom left of the application. There may be scenarios where the Task list may appear over other UI that you need to access. Whatfix allows you to move the task list widget to the botto...

Yes, if you are using Google Analytics to capture usage data then you can view the search terms. To view the search terms, Go to your Google Analytics account In the left panel, expand Behavior , expand Site Search and then click Searc...

Whatfix content is added as a layer over your desktop application. Ensure this application is configured with Whatfix Desktop. Contact support@whatfix.com to know more. Once Whatfix Desktop is installed, any Whatfix content created using the W...

All the content created is stored in Whatfix's CDN (Content Distribution Network). Whatfix CDN ensures quick transfer of content using multiple servers located around the world. By distributing content using the nearest CDN server, your user visit...

No, you don't have to author content in multiple languages. Create content once in the default language and then use translate the properties file to other languages. You can also translate content in the UI. See Translating content in the UI . T...

Whatfix recognizes the application language of your user, and then displays the Whatfix content in that language. your title goes here Whatfix content can only be displayed in user language if you have created content in ...

All the content that you or anyone from your organization creates is available on the Whatfix Guidance dashboard. However, locating specific content can become challenging as you create more items. To find content quickly, use Advanced Search to nar...

Whatfix supports all major languages of the world. For a complete list, see Languages Supported by Whatfix .

Whenever you attach a video in popup, make sure the video uses the any one of the following video and audio codes so that your users do not face any issues when playing the video. Whatfix supports all the major video and audio codes. They are list...

Disabling a widget means you can reactivate it at any time later. The associated content and Visibility rules remain intact. Deleting a widget permanently removes it from your account. This action is irreversible.