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508 Compliant Keyboard shortcuts for Whatfix
  • 02 Sep 2022
  • 3 Minutes To Read
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508 Compliant Keyboard shortcuts for Whatfix

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  • PDF

Whatfix is compatible with assistive technology, such as screen readers and quick navigation via keyboard strokes. The Tooltip and widgets can be accessed by the following Keyboard Shortcuts.

Keyboard Shortcuts for Windows

Self Help

                                           To do this        Use
Open/Close Self Help
Note
The Self Help widget is opened or closed based on the current state of the widget, i.e. opened/closed.
Alt + w
Navigate to the Self Help widget in the applicationTab key
Navigate within the Self Help widget
Open Self Help after navigating to the widget on the applicationEnter key
Open content within the Self Help widget
Close the Self Help widgetESC key

Task List

                                           To do this        Use
Open/close Task List
Note
The Task List widget is open or closed based on the current state of the widget, i.e. opened/closed.
Ctrl + shift + l
Navigate to the Task List widget in the applicationTab key
Navigate within the Task List
Open the Task List in the applicationEnter key
Open a task within the Task List
Close the Task ListESC key

Tooltip 

                                           To do this       Use
Navigate to Tooltip Next button
Note
If the Tooltip doesn’t have the next or close button, the respective shortcut doesn’t work.
Alt + n
Navigate to Tooltip Close button
Note
If the Tooltip doesn’t have the next or close button, the respective shortcut doesn’t work.


Alt + q

Beacons

To do thisUse
Open the Beacon tooltipCtrl + i
Close the Beacon tooltipESC key

Smart Tips

To do thisUse
Open the Smart TipCtrl + i
Navigate to the Smart Tip close button
Note
If the Smart Tip does not have a close button, use the Tab key to move to the next element.
Alt + q

Keyboard Shortcuts for Mac

Self Help

                                           To do this      Use
Open/Close Self Help 
Note
The Self Help widget is opened or closed based on the current state of the widget, i.e. opened/closed.
Option + w
Navigate to the Self Help widget in the applicationTab key
Navigate within the Self Help widget
Open Self Help after navigating to the widget on the applicationEnter key
Open content within the Self Help widget
Close the Self Help widgetESC key

Task List

                                           To do this      Use
Open/close Task List
Note
The Task List widget is open or closed based on the current state of the widget, i.e. opened/closed.
Control + shift + l
Navigate to the Task List widget in the applicationTab key
Navigate within the Task List
Open the Task List in the applicationEnter key
Open a task within the Task List
Close the Task ListESC key

Tooltip

                                           To do this      Use
Navigate to Tooltip Next button.
Note
If the Tooltip doesn’t have the next or close button, the respective shortcut doesn’t work.
Option + n
Navigate to Tooltip Close button.
Note
If the Tooltip doesn’t have the next or close button, the respective shortcut doesn’t work.
Option + q

Beacons

To do thisUse
Open the Beacon tooltipCommand + i
Close the Beacon tooltipESC key

Smart Tips

To do thisUse
Open the Smart TipCommand + i
Navigate to the Smart Tip close button
Note
If the Smart Tip does not have a close button, use the Tab key to move to the next element.
Option + q

Note

  • Whatfix Enterprise Accounts created after 9th Feb 2017 have the keyboard shortcut enabled by default.
  • For Accounts created before 9th Feb 2017, the shortcuts would not be enabled by default. Use the following integration script to enable the shortcut feature.
JavaScript
JavaScript
window._wfx_settings = { "theme": { "help_key" : "87, " tip_close_key": "81, "tip_next_key" : "78 } };

  • Shortcut keys can override the default keys with the above integration script. As per common guidelines, "ALT" is fixed and cannot be changed. End user needs to provide only keyboard keycodes for the corresponding keys.

image2017-2-22_16-57-29.png
And Yes, Whatfix is now fully 
508 Compliant.


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