---
title: "Add Icon Button disabled for custom icons"
slug: "add-icon-button-is-disabled-for-smart-tips-beacons-and-launchers"
updated: 2024-10-30T07:10:27Z
published: 2024-10-30T07:10:27Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add Icon Button disabled for custom icons

### Issue

The **+ Add Icon** button appears disabled or greyed out, preventing you from adding custom icons to Smart Tips, Beacons, or Launchers.![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/2024-10-22_14-34-56.png)

### Probable Causes

- No icons are added to the Icon Library.

> [!WARNING]
> Your title goes here
> 
> If there are no icons added to the Icon Library in your account, the **Add Icon** button remains disabled. For more information on the Icon Library, see [Use custom icons in Whatfix Contents and Widgets](/studio/docs/customize-icons-in-whatfix-contents-and-widgets).
- Icon addition reaches the limit.

> [!WARNING]
> Your title goes here
> 
> Whatfix enables you to add up to 5 custom icons to the Icon section for each widget (Smart Tips, Beacons, and Launchers). Once this limit is reached, the **Add Icon** button appears greyed out or disabled.

### Suggested Solutions

- If no icons are uploaded to the Icon Library, go to the Icon Library, and then upload icons. For more information, see [Use custom icons in Whatfix Contents and Widgets](/studio/docs/customize-icons-in-whatfix-contents-and-widgets).

Once icons are uploaded to the Icon Library, the **+ Add Icon** button becomes clickable, enabling you to add icons to Smart Tips, Beacons, and Launchers.
- To add new icons, you must first remove one of the existing icons from the Icon section. To remove an existing icon, hover your cursor over the icon and click the **Remove** icon. The **+ Add Icon** button becomes clickable. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/image(404).png)

> [!WARNING]
> Your title goes here
> 
> If the issue persists, contact [support@whatfix.com](mailto:support@whatfix.com?subject=The%20Add%20icon%20button%20is%20disabled%20for%20my%20account&body=Team%2C%20%0AThe%20Add%20Icon%20button%20is%20disabled%20for%20my%20account%2C%20preventing%20me%20from%20uploading%20any%20icons%20to%20the%20widgets.%20Kindly%20provide%20assistance.%20%0ARegards%2C%20%0A).

## Related

- [Use custom icons for Beacons](/use-custom-icons-for-beacon.md)
- [Use custom icons for Smart Tips](/use-custom-icons-for-smart-tips.md)