---
title: "Amplitude Integration"
slug: "amplitude-integration"
updated: 2026-08-06T14:17:51Z
published: 2026-08-06T14:17:51Z
canonical: "support.whatfix.com/amplitude-integration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Amplitude Integration

- [Overview](/docs/amplitude-integration#overview)
- [Use cases](/docs/amplitude-integration#use-cases)
- [How it works](/docs/amplitude-integration#how-it-works)
- [Authentication](/docs/amplitude-integration#authentication)
- [Integration process](/docs/amplitude-integration#integration-process)

Note

Integrating Whatfix and Amplitude requires backend configuration that can only be done by Whatfix. Contact [support@whatfix.com](mailto:support@whatfix.com?Subject=Integrate%20Whatfix%20and%20Amplitude%20with%20our%20application&Body=Hello%20Team%2C%0A%0AKindly%20provide%20assistance%20to%20integrate%20Whatfix%20and%20Amplitude%20with%20our%20application.%0A%0AMore%20information%3A%0A%0AThanks%20and%20regards.) to set up the integration.

---

## Overview

Using Integration in Whatfix, data from your Amplitude account can be shared with your Whatfix account, and different content can be shown to a specific group of users.

Any type of content segmentation is possible based on the events and group details from Amplitude.

---

## Use cases

Here are some use cases that are possible using this integration:

- Show a Pop-up to all users every time someone leaves the app in less than 30 seconds.
- Show a Beacon on an option that users haven't clicked at least once.
- Show survey forms in a Pop-up to get feedback from users who have used a new feature at least three times.

---

## How it works

![amplitude_integration_how_it_works1](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/amplitude_integration_how_it_works%281%29.png?sv=2026-02-06&spr=https&st=2026-10-15T07%3A14%3A48Z&se=2026-10-15T08%3A14%3A48Z&sr=c&sp=r&sig=rjXqTwtwyJVLNMMksmTiz8HoNmgAOuG9VxJ7x4nx3Wk%3D)

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## Authentication

Amplitude follows **Basic Auth** for REST APIs, and Whatfix uses the **Token-based** authorization method.

---

## Integration process

![Amplitude_Integration_Process_Whatfix.svg](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Amplitude_Integration_Process_Whatfix.svg?sv=2026-02-06&spr=https&st=2026-10-15T07%3A14%3A48Z&se=2026-10-15T08%3A14%3A48Z&sr=c&sp=r&sig=rjXqTwtwyJVLNMMksmTiz8HoNmgAOuG9VxJ7x4nx3Wk%3D)

          Note

          

This integration is not available for [Self Hosted](/studio/docs/self-hosting-whatfix-content) mode of deployment.

## Related

- [Pop-ups](/pop-ups.md)
- [Survey](/survey.md)