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Analytics Filters- Domain Filter
  • 16 Sep 2022
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Analytics Filters- Domain Filter

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The domain filter helps you to filter and analyze Whatfix content usage data at a domain level. For example, if you have Whatfix content in a non-production environment and don't want to include the analytics from such environments, then you can filter your results by domain or static IP address.

Note

Domain filters are saved for each user. So if a filter is applied, it remains applied even after you have logged out and logged in again.

Operations associated with the filters:

  • The Include filters function like an OR operator
  • The Exclude filters function like an AND operator
  • The CLEAR FILTERS option clears ALL specified filters

Use the following steps to apply filters,

  1. Navigate to the Whatfix Dashboard.
    Goto_dashboard

  2. In the left pane, click Analytics.
    Dashboard_leftpane_analytics

  3. On the top of the page, click the Filter button.
    Dashboard_analytics_filter

  4. In the pop-up, enter the domains where you want to include or exclude the data from. You can use the Plus icon to add multiple domains.

Note

When entering the URL, use only the domain name. Do not use the protocol, for example, http, https.
For example, in this URL, https://demo.com, enter only demo.com.

  • Use the Excludes option to prevent any data from certain domains. Typically used to exclude data from test environments (for example, uat.test.com, sandbox.test.com, etc.)
  • Use the Includes option if you exactly know the domains from where you want to see the data.
Note

You can also use a static IP address in place of domains to filter analytics data.

Dashboard_analytics_filterdomain

  1. Click Apply Filters.
    Dashboard_analytics_applyfilter

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