---
title: "Beacon isn't showing up on the chosen position"
slug: "beacon-isnt-showing-up-on-the-chosen-position"
updated: 2026-08-06T13:11:13Z
published: 2026-08-06T13:11:13Z
canonical: "support.whatfix.com/beacon-isnt-showing-up-on-the-chosen-position"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Beacon does not show up on the chosen position

## Issue

Beacon latches to different positions of the selected element when the content is selected to appear on a particular location of the element.

## Probable Causes

A Beacon may not appear in the selected position because of the following reasons:

- Variation in the screen resolution
- Wrong Display Rules have been added

## Suggested Solutions

- When selecting an element ensure that you select the correct element and add appropriate Display Rules with respect to the selected element. For more information on Display Rules, see [Visibility and Display Rule Conditions](/studio/docs/visibility-and-display-rule-conditions-1).
- While creating a Beacon, if you select an element and add Display Rules for another element, then instead of the selected element, the Beacon may get latched to a different element. To position the Beacon correctly, ensure that you add correct Display Rules for the element you have selected.

Note:

If the issue persists, contact [support@whatfix.com](mailto:%C2%A0support@whatfix.com?Subject=Beacon%20isn%27t%20showing%20up%20on%20the%20chosen%20position&Body=Hi%20team%2C%0A%0AThe%20Beacons%20created%20are%20not%20showing%20up%20on%20the%20chosen%20position.%20Kindly%20help.%0AENT%20ID%3A%0A%0AThanks%20and%20regards.).

## Related

- [Visibility Rules Best Practices](/visibility-rules-best-practices.md)