--- title: "Beacons Best Practices" slug: "beacons-best-practices-1" updated: 2025-01-31T04:24:34Z published: 2025-01-31T04:24:34Z --- > ## Documentation Index > Fetch the complete documentation index at: https://support.whatfix.com/llms.txt > Use this file to discover all available pages before exploring further. # Beacons Best Practices Add multimedia content to Beacons for better user engagement Adding multimedia content such as links, images, and videos is a great way to explain new updates and convey useful information to the end-user. For more information, see [Add Multimedia Content to Beacons](/studio/docs/add-multimedia-content-to-beacons). Author clear and concise content Use simple words and sentences while creating Whatfix content. Keep the description in your Tooltip brief and to the point. ![Description simple.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Description%20simple%282%29.png) Choose an appropriate theme for the Tooltip Choose the best available Tooltip theme to ensure the UI of the Tooltip matches your website/application’s UI. ![clm_Beacon_customize](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_Beacon_customize.png) For more information, see [Customize a Beacon](/studio/docs/customize-beacons). Create one Beacon collection per page Whatfix evaluates only one Beacon collection at any given time. If there are two or more active Beacon collections on the same page of an application, then only one of them gets evaluated. For more information, see [Add a Beacon to an Existing Beacon Collection](/studio/docs/add-a-beacon-to-an-existing-beacon-collection). Note The criteria for evaluation depend upon the Visibility Rules or the number of conditions (in case the Visibility Rules are the same for two segments). Configure when the Beacon should appear - Use the Visibility Rule settings to configure when a Beacon should appear. A Beacon disappears after the end-user interacts with it. You can control the frequency of a Beacon appearance as well using Visibility Rules. - To show a Beacon at a particular frequency, say once daily, weekly every Monday, or selected days of the week, choose the Custom option with the date range defined under Visibility Rule settings. ![when visibility rules beacons](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/when%20visibility%20rules%20beacons.png) For more information, see [Schedule Beacons](/studio/docs/schedule-beacons). Ensure the Tooltips don’t hide any elements on your website/application Position the Tooltips so that they don't hide any elements on your page. In certain cases, the Tooltip could inadvertently hide certain important UI leading to poor user adoption. ![Reposition tooltip.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Reposition%20tooltip%282%29.png) Check for Existing Beacon Collection on a Page When editing or modifying a particular page to add new Beacons, check for any existing Beacon collection for that page. Avoid creating a new Beacon collection for a page if the collection already exists. Make the Beacon reappear for all users - Once the Beacon show count is exhausted, it disappears on the application. To show the Beacon for all the users again including those who would have interacted with it, use the Refresh Beacon setting. ![RB_Beacons_refresh](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/RB_Beacons_refresh.png) - Only an Account Manager can reactivate an existing Beacon. Also, be mindful of your date range settings when refreshing a Beacon. A past date in your Visibility Rules may not refresh the Beacon successfully. For more information, see [Refresh a Beacon Segment](/studio/docs/refresh-a-beacon-segment). Multiple Beacons must always be a part of a Beacon collection Whatfix permits only one Beacon segment to be displayed at a time on a page. To add multiple Beacons on the same page, combine the Beacons in an existing collection for that page. A Beacon Collection is a group of Beacons belonging to the same page. For more information, see [Create Beacons](/studio/docs/create-beacons). your title goes here To enable multiple beacon segments on the same page, contact [support@whatfix.com](mailto:support@whatfix.com?Subject=Enable%20Whatfix%20to%20evaluate%20multiple%20Beacon%20collections%20on%20a%20page&Body=Hello%20Team%2C%0A%0APlease%20enable%20Whatfix%20to%20evaluate%20multiple%20Beacon%20collections%20on%20a%20page%20for%20my%20account.%0A%0AThanks%20and%20regards.). Place images within the Tooltip Ensure that the images you insert in your content don't exceed the width of the tooltip or pop-up to avoid any distorted images. Exceeding 270 pixels introduces a scroll bar. ![distorted image.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/distorted%20image%282%29.png) Provide URL paths for the Beacon segment across application environments If you want the same Beacon segment to work across application environments, then provide URL paths instead of full URLs; else the Beacon segment in one environment may not work in another​. ![Dashboard_visibility_urlpath](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Dashboard_visibility_urlpath.png) Use different Beacon styles to convey different types of information on a page Use Beacon Level Configuration to assign different Beacon styles to Beacons that appear on a page. This enables you to convey different types of information to your end-users efficiently. Choose different types of Beacon from the **Type** section under **Icon**. ![Beacon_Appearance](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Beacon_Appearance%281%29.png) For example, use a ripple-styled Beacon to announce a new feature, and a radial-styled Beacon to capture your end-users' attention on an element. For more information, see [Create Beacons](/studio/docs/create-beacons). ## Related - [Beacon does not show up on the chosen position](/beacon-isnt-showing-up-on-the-chosen-position.md) - [Beacon does not display in preview mode](/beacon-not-displaying-in-preview-mode.md)