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Can Analytics be disabled?
  • 26 Feb 2024
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Can Analytics be disabled?

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Article Summary

Yes, Analytics (which include Guidance and Product Analytics) can be disabled for a particular account. If you do not wish to capture analytics for your account, then the setting can be disabled on the Whatfix dashboard.

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The changes made in the Whatfix Guidance dashboard settings are also reflected in the Whatfix Analytics dashboard settings.

Use the following steps to disable Analytics:

  1. On the Whatfix Guidance dashboard, click Settings.
    ia_left_nav_settings

  2. Click Analytics.
    ia_setting_analytics_config

  1. Clear the Enable Whatfix Analytics checkbox.
    disable_whatfix_analytics

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    To disable capture of Whatfix Analytics specifically on the export or self-hosted mode of deployment, clear the Enable Whatfix Analytics on Export Mode of Deployment checkbox.
    disable_analytics_export_mode


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