---
title: "Cannot view the Widget section on Whatfix Dashboard"
slug: "cannot-see-widget-category-on-dashboard"
tags: ["can't find widgets", "Whatfix Roles", "widgets missing", "dashboard widgets", "Widget section", "widgets not appearing"]
updated: 2026-08-06T13:12:46Z
published: 2026-08-06T13:12:46Z
canonical: "support.whatfix.com/cannot-see-widget-category-on-dashboard"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cannot view the Widget section on Whatfix Dashboard

## Issue

You are unable to see the Widgets section on the Whatfix Dashboard. ![CLM_Widgets.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/CLM_Widgets.png)

## Probable Cause

The Widget section is visible to users with the Content Manager or Account Manager role on the Whatfix Dashboard.

## Suggested Solution

Ensure that you have the Content Manager or the Account Manager role to access the Widget section on the Dashboard.

Info:

To know more about Whatfix user roles and the permissions each role has, see [Whatfix User Roles](/studio/docs/whatfix-user-roles).

Note:

If the issue persists, contact [support@whatfix.com](mailto:support@whatfix.com?Subject=Cannot%20see%20the%20Widgets%20section%20on%20the%20Whatfix%20Dashboard&Body=Hi%20team%2C%0A%0AI%27m%20Cannot%20see%20the%20Widgets%20section%20on%20the%20Whatfix%20Dashboard.%20Kindly%20help.%0AENT%20ID%3A%0A).

The Whatfix Dashboard is where you can perform the following actions:

- Access all content that has been created by users in your organization.
- Access and manage content widgets like Self Help, Pop-ups, Smart tips, Beacons, and Task List
- Manage users
- Manage tags
- Access Analytics
- Manage translations
- Manage Tip or Flow configurations

## Related

- [Understand Whatfix dashboard stages](/understanding-whatfix-stages.md)