---
title: "Close Self Help on click of application"
slug: "close-self-help-on-click-of-application"
updated: 2025-10-16T05:14:41Z
published: 2025-10-28T09:34:51Z
canonical: "support.whatfix.com/close-self-help-on-click-of-application"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Close Self Help on click of application

In the current Self Help experience, users need to click the **Close** icon to minimize Self Help.

![Clock self help by clicking the close icon](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Close%20Self%20Help_Close%20icon.gif?sv=2026-02-06&spr=https&st=2026-10-14T07%3A55%3A27Z&se=2026-10-14T08%3A55%3A27Z&sr=c&sp=r&sig=bLuWg7BG1uau3q8S%2FysSNJmYRTwpu5ZC17QACDC68k8%3D)

To make closing Self Help quicker and more intuitive, Whatfix now offers **Close Self Help** as a **Technical configuration.** The **Close Self Help** feature enables users to minimize the Self Help widget by clicking anywhere on the application.

![Close self help by clicking anywhere on the application](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Close%20Self%20Help_Config.gif?sv=2026-02-06&spr=https&st=2026-10-14T07%3A55%3A27Z&se=2026-10-14T08%3A55%3A27Z&sr=c&sp=r&sig=bLuWg7BG1uau3q8S%2FysSNJmYRTwpu5ZC17QACDC68k8%3D)

Use the following steps to enable **Close Self Help**:

1. On the Whatfix Guidance dashboard, click **Settings**. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_settings.png?sv=2026-02-06&spr=https&st=2026-10-14T07%3A55%3A27Z&se=2026-10-14T08%3A55%3A27Z&sr=c&sp=r&sig=bLuWg7BG1uau3q8S%2FysSNJmYRTwpu5ZC17QACDC68k8%3D)
2. Click **Advanced customisation**. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_settings_advanced configuration.png?sv=2026-02-06&spr=https&st=2026-10-14T07%3A55%3A27Z&se=2026-10-14T08%3A55%3A27Z&sr=c&sp=r&sig=bLuWg7BG1uau3q8S%2FysSNJmYRTwpu5ZC17QACDC68k8%3D)
3. Click **Technical configuration**. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ac_tech%20config.png?sv=2026-02-06&spr=https&st=2026-10-14T07%3A55%3A27Z&se=2026-10-14T08%3A55%3A27Z&sr=c&sp=r&sig=bLuWg7BG1uau3q8S%2FysSNJmYRTwpu5ZC17QACDC68k8%3D)
4. Click **Add preferences**. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tech config_add prefrences.png?sv=2026-02-06&spr=https&st=2026-10-14T07%3A55%3A27Z&se=2026-10-14T08%3A55%3A27Z&sr=c&sp=r&sig=bLuWg7BG1uau3q8S%2FysSNJmYRTwpu5ZC17QACDC68k8%3D)
5. Click **Self Help**. ![click self help](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Settings_Technical%20Configuration_Add%20Preference_Self%20Help.png?sv=2026-02-06&spr=https&st=2026-10-14T07%3A55%3A27Z&se=2026-10-14T08%3A55%3A27Z&sr=c&sp=r&sig=bLuWg7BG1uau3q8S%2FysSNJmYRTwpu5ZC17QACDC68k8%3D)
6. Select the **Close Self Help** checkbox. ![Add close self help in technical configurations](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Settings_Technical%20Configuration_Add%20Preference_Self%20Help_Close%20Self%20Help.png?sv=2026-02-06&spr=https&st=2026-10-14T07%3A55%3A27Z&se=2026-10-14T08%3A55%3A27Z&sr=c&sp=r&sig=bLuWg7BG1uau3q8S%2FysSNJmYRTwpu5ZC17QACDC68k8%3D)
7. Click **Add**. ![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tech config_add button.png?sv=2026-02-06&spr=https&st=2026-10-14T07%3A55%3A27Z&se=2026-10-14T08%3A55%3A27Z&sr=c&sp=r&sig=bLuWg7BG1uau3q8S%2FysSNJmYRTwpu5ZC17QACDC68k8%3D)
8. Enable the **Close Self Help** toggle. ![Toggle button to enable close self help](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/Settings_Technical%20Configuration_Enable%20Close%20Self%20Help.png?sv=2026-02-06&spr=https&st=2026-10-14T07%3A55%3A27Z&se=2026-10-14T08%3A55%3A27Z&sr=c&sp=r&sig=bLuWg7BG1uau3q8S%2FysSNJmYRTwpu5ZC17QACDC68k8%3D)
9. Click **Save**.![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tech config_save.png?sv=2026-02-06&spr=https&st=2026-10-14T07%3A55%3A27Z&se=2026-10-14T08%3A55%3A27Z&sr=c&sp=r&sig=bLuWg7BG1uau3q8S%2FysSNJmYRTwpu5ZC17QACDC68k8%3D)