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Default Tags in your Whatfix account
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Default Tags in your Whatfix account

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There are four default tags that you can use in your content. The function of each tag is explained below.

  • extension - Any flow with this tag, will ask the user to install the Whatfix creator extension before it can be run. 

    For example, if a workflow contains certain steps on an app where the Whatfix JS is not present, the extension tag helps the user to view the walkthrough by installing the extension on such an application.

  • Note
    This only works on chrome and firefox browsers.
  • spotlight -  Any walkthrough tagged with the spotlight tag renders all steps to automatically be spotlighted. The entire screen is greyed out except for the element on which action is to be taken.

  • nolive - Walkthroughs tagged with the nolive tag display as a slideshow even when launched using Self Help, Task list or any other Whatfix widget. When the slideshow for these walkthroughs is embedded in a knowledge base, they do not display a see live option.

  • noindex - Any walkthrough with this tag does not show up in the search results when the search is made in the Whatfix Self-help widget.


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