---
title: "Delay State Clearance for Flows"
slug: "delay-state-clearance-for-flows"
updated: 2024-09-06T02:50:11Z
published: 2024-09-06T02:50:11Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Delay State Clearance for Flows

Content play state (or live state) refers to when Whatfix displays any content within your application. It’s the point at which users can see and interact with Whatfix content.

Sometimes, due to various reasons, such as application delays, page transitions, or reloads, this content play state may be cleared or reset. When the state is cleared, any active elements disappear and need to be re-triggered. This can cause issues with Flows breaking due to the content state clearing.

Delaying state clearance enables Whatfix to intentionally delay the clearing of the content play state. For example, if you have a Flow that goes through several pages in your application, delaying state clearance might be useful to ensure that the Flow doesn't fail due to application delays.

Use the following steps to delay state clearance for all Flows:

1. On the Whatfix Guidance dashboard, click **Settings**. ![ia_left_nav_settings](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left_nav_settings.png)
2. Click **Advanced customisation**. ![ia_settings_advanced%20configuration](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_settings_advanced%20configuration.png)
3. Click **Technical configuration**. ![ac_tech config.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ac_tech%20config.png)
4. Click **Add preferences**. ![tech config_add prefrences.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tech%20config_add%20prefrences.png)

1. Click **Flows**. ![tech config_flow.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tech%20config_flow.png)
2. Select the **Delay State Clearence** checkbox. ![tech config_enable delay state clearence.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tech%20config_enable%20delay%20state%20clearence.png)
3. Click **Add**. ![tech config_add button.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tech%20config_add%20button.png)
4. Enable the **Delay State Clearence** toggle. ![tech config_delay state clearence.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tech%20config_delay%20state%20clearence.png)
5. Click **Save**. ![tech config_save.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/tech%20config_save.png)

## Related

- [Flows](/flows-2.md)