Diagnostics does not display content

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Issue

When you open Diagnostics on a page to troubleshoot your content and widgets, no content is displayed.

Probable Causes

  • You have not refreshed the page after navigating to it, which prevents the content from loading.

  • The content you want to preview is in the Draft stage, and the Include Draft content and widgets checkbox is not enabled.

Suggested Solutions

  • Refresh the page to load the content in Diagnostics. For more information, see Whatfix Diagnostics in Studio.

  • If the content you want to preview is in the Draft stage, enable the Include Draft content and widgets. checkbox.

Note:

If the issue persists, contact support@whatfix.com.

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