---
title: "Disable User Experience Feedback in Self Help "
slug: "disable-content-feedback-in-self-help"
updated: 2025-11-12T03:26:05Z
published: 2025-11-12T03:26:05Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Disable end-user feedback in Self Help

Whatfix provides the option to disable end-user feedback in the Self Help widget at any time.

Expand the following accordions for more details.

     Disable end-user feedback in old Self Help
    

Use the following steps to disable end-user feedback in Self Help:

1. On the Whatfix Guidance dashboard, click **Style**. ![ia_left%20nav_style](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left%20nav_style.png)
2. Click **Self Help**. ![styles_sh.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/styles_sh.png)

1. Click **Feedback**. ![feedback_tab_in_sh_style](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/feedback_tab_in_sh_style.png)
2. Disable the **Collect feedback** toggle to disable end-user feedback in Self Help. ![CLM_DB_disable_enduserfeedback.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/CLM_DB_disable_enduserfeedback.png)
3. Click **Save**.

          Note:

          

- To keep the end-user feedback feature enabled while hiding the feedback icon in the closed state, disable the **Feedback icon on closed state** toggle. ![feedback_icon_closed_toggle.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/feedback_icon_closed_toggle.png)
- Ensure that you [push the changes made to Production](/studio/docs/pushing-whatfix-content-to-production) so that the latest behavior is reflected for end users.

  

     Disable end-user feedback in Improved Self Help
    

          Info:

          

Improved Self Help is a Beta feature. To enable Improved Self Help on your dashboard, contact [support@whatfix.com](mailto:support@whatfix.com?subject=Enable%20Improved%20Self%20Help&body=Hi%20team%2C%0A%0APlease%20enable%20Improved%20Self%20Help%20for%20our%20Dashboard%0AENT%20ID%3A%0A%0ARegards%2C). Improved Self Help provides an enhanced and revamped end-user experience of the Self Help widget. Once enabled, end users see Improved Self Help instead of the Self Help widget.

Use the following steps to disable end-user feedback in Self Help:

1. On the Whatfix Guidance dashboard, click **Style**. ![ia_left%20nav_style](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left%20nav_style.png)
2. Click **Self Help**. ![styles_sh.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/styles_sh.png)

1. Click **Features**. ![feedback_tab_in_sh_style](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/click_features.png)
2. Disable the **Collect feedback** toggle to disable end-user feedback in Self Help. ![CLM_DB_disable_enduserfeedback.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/disable_collect_feedback.png)
3. Click **Save**.

          Note:

          

Ensure that you [push the changes made to Production](/studio/docs/pushing-whatfix-content-to-production) so that the latest behavior is reflected for end users.