---
title: "Disable end-user feedback in Self Help"
slug: "disable-content-feedback-in-self-help"
updated: 2026-08-13T05:34:16Z
published: 2026-08-13T05:34:16Z
canonical: "support.whatfix.com/disable-content-feedback-in-self-help"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Disable end-user feedback in Self Help

Whatfix provides the option to disable end-user feedback in the Self Help widget at any time.

Expand the following accordions for more details.

**Disable end-user feedback in old Self Help**

Use the following steps to disable end-user feedback in Self Help:

1. On the Whatfix Guidance dashboard, click **Style**. ![ia_left%20nav_style](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left%20nav_style.png)
2. Click **Self Help**. ![styles_sh.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/styles_sh.png)

1. Click **Feedback**. ![feedback_tab_in_sh_style](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/feedback_tab_in_sh_style.png)
2. Disable the **Collect feedback** toggle to disable end-user feedback in Self Help. ![CLM_DB_disable_enduserfeedback.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/CLM_DB_disable_enduserfeedback.png)
3. Click **Save**.

> [!WARNING]
> Note:
> 
> - To keep the end-user feedback feature enabled while hiding the feedback icon in the closed state, disable the **Feedback icon on closed state** toggle. ![feedback_icon_closed_toggle.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/feedback_icon_closed_toggle.png)
> - After you save, use the **Publish all** button in the Ready stage to [Publish the Style changes](/studio/docs/selective-publishing). ![clm_db_publish_all](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_db_publish_all.jpg)

**Disable end-user feedback in Improved Self Help**

> [!NOTE]
> Info:
> 
> Improved Self Help is a Beta feature. To enable Improved Self Help on your dashboard, contact [support@whatfix.com](mailto:support@whatfix.com?subject=Enable%20Improved%20Self%20Help&body=Hi%20team%2C%0A%0APlease%20enable%20Improved%20Self%20Help%20for%20our%20Dashboard%0AENT%20ID%3A%0A%0ARegards%2C). Improved Self Help provides an enhanced and revamped end-user experience of the Self Help widget. Once enabled, end users see Improved Self Help instead of the Self Help widget.

Use the following steps to disable end-user feedback in Self Help:

1. On the Whatfix Guidance dashboard, click **Style**. ![ia_left%20nav_style](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left%20nav_style.png)
2. Click **Self Help**. ![styles_sh.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/styles_sh.png)

1. Click **Features**. ![feedback_tab_in_sh_style](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/click_features.png)
2. Disable the **Collect feedback** toggle to disable end-user feedback in Self Help. ![CLM_DB_disable_enduserfeedback.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/disable_collect_feedback.png)
3. Click **Save**.

> [!WARNING]
> Note:
> 
> After you save, use the **Publish all** button in the Ready stage to [Publish the Style changes](/studio/docs/selective-publishing). ![clm_db_publish_all](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/clm_db_publish_all.jpg)