Does the end user of my application need to install browser extensions?

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If you have integrated with Whatfix using the JavaScript embed method, your end-users do not require any browser extension.
Your end-users only need the browser extension if you don't have the access to the application code and cannot use the Javascript embed method of integration. When your end users require a browser extension, it's usually an internal use case and the deployment of the extension is done en masse as part of an IT policy.

Note

Whatfix's live mode works without extension across browsers like Internet Explorer, Chrome, Safari, Firefox, etc

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