---
title: "Download and translate the property files"
slug: "downloading-and-translating-the-property-files"
updated: 2026-08-12T07:08:12Z
published: 2026-08-12T07:08:12Z
canonical: "support.whatfix.com/downloading-and-translating-the-property-files"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.whatfix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Download and translate the property files

To translate content into a particular language using the property files, follow these steps:

1. Download the language property file from the Dashboard.
2. Update the property file with the translated content.

#### Download language files

Use the following steps to download the language files:

1. On the Whatfix Guidance dashboard, click **Settings**. ![2024-07-05_11-23-42.png](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/2024-07-05_11-23-42.png?sv=2026-02-06&spr=https&st=2026-10-15T08%3A24%3A25Z&se=2026-10-15T09%3A24%3A25Z&sr=c&sp=r&sig=kqwxjbUiFlBpMa3p1ZFPYi4JUVaBZjKj4GfXeWDxhgY%3D)
2. Click **Translations**. ![ia_left%20nav_translations](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/ia_left%20nav_translations.png?sv=2026-02-06&spr=https&st=2026-10-15T08%3A24%3A25Z&se=2026-10-15T09%3A24%3A25Z&sr=c&sp=r&sig=kqwxjbUiFlBpMa3p1ZFPYi4JUVaBZjKj4GfXeWDxhgY%3D)

1. Download the property file (.zip file) for any language using the **Download icon** next to it.

![DB_Translations_ClickDownload(1)](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/db_download_translation_file.jpg?sv=2026-02-06&spr=https&st=2026-10-15T08%3A24%3A25Z&se=2026-10-15T09%3A24%3A25Z&sr=c&sp=r&sig=kqwxjbUiFlBpMa3p1ZFPYi4JUVaBZjKj4GfXeWDxhgY%3D)
2. Select the **.properties** format.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/choose_properties.png?sv=2026-02-06&spr=https&st=2026-10-15T08%3A24%3A25Z&se=2026-10-15T09%3A24%3A25Z&sr=c&sp=r&sig=kqwxjbUiFlBpMa3p1ZFPYi4JUVaBZjKj4GfXeWDxhgY%3D)
3. Click **Download**.

![](https://cdn.document360.io/a268766e-d74d-4619-9613-e2472f809ffb/Images/Documentation/properties_click_download.png?sv=2026-02-06&spr=https&st=2026-10-15T08%3A24%3A25Z&se=2026-10-15T09%3A24%3A25Z&sr=c&sp=r&sig=kqwxjbUiFlBpMa3p1ZFPYi4JUVaBZjKj4GfXeWDxhgY%3D)

Note:

The language file gets downloaded in **.zip** format.

#### Translate the property files

Use the following steps to translate the content:

1. Extract the zip file and open the file using a text editor like Sublime Text or any text or code editor.

Note:

- If it's the first time translating to the language, translate content under the folder **full**.
- If you're translating the new content created, translate content under the folder **delta**.

1. Translate the content. Each language has an associated properties file that can be used to translate Whatfix UI texts so that the user has a consistent experience. The following table lists the property labels and other details:

| **Property Label** | **Property Text** | **Description** | **When and Where?** |
| --- | --- | --- | --- |
| property_installContentHeader | Whatfix extension for | Title text on the webpage - https://whatfix.com/install/ | When visiting the webpage - [https://whatfix.com/install/](https://whatfix.com/install) |
| property_taskListMultiplePending | tasks pending | Appears when more than one task is incomplete in the Task List | When opening the Task List |
| property_endFeedbackQuestionLabel | Was this Flow helpful? | Title of the feedback Pop-up | After the Flow ends |
| property_installContent | By installing Whatfix’s browser extension, you’ll be able to create interactive Flows on any website. Additionally, you’ll be able to get live instructions by clicking See Live on Whatfix Flows. | Description text in the webpage - [https://whatfix.com/install/](https://whatfix.com/install) | When visiting the webpage - [https://whatfix.com/install/](https://whatfix.com/install) |
| property_widgetCloseTitle | close | Hover text holders for Close icon in the help tips | When hovering over the Close icon in help tips |
| property_editorEnter | Enter | Auto-populating text after selecting elements | After selecting element when creating Flow |
| property_endSubjectiveFeedbackLabel | Let us know why | Title of the feedback Pop-up | After clicking 'NO' in the Was this Flow helpful? Pop-up |
| property_endFeedbackNo | NO | Button to choose if the user wants to give feedback or not | After a Flow ends |
| property_nothingFound | Sorry, no results found | The message appears when the search term fetches no result in Self Help | When the search term fetches no result in Self Help |
| property_guide | GUIDE ME | Button for end users to follow the Flow in Popup | When the Pop-up appears |
| property_tipCloseTitle | close | Hover text for the Close icon in Help tips | When hovering over the Close icon in help tips |
| property_extensionRequiredNotice | Whatfix browser extension is required to use this feature | Popup message when the browser extension isn’t available to view the Flow | When moving from JS embedded Flow to content extension Flow and the extension isn’t installed by the end-user |
| property_helpWidgetTipButtonText | GOT IT | Button in Pop-up message when opening the Self Help the first time | When the Self Help is opened the first time |
| property_seeLive | SEE LIVE | Button to view the Flow when embedded as a slideshow | When embedding Flow as a slideshow |
| property_widgetSearchClearTitle | clear | Hover text for Close icon in the search field in Self Help | When hovering over the Close icon in the search field in Self Help |
| property_installButtonUnsupportedBrowserLabel | Chrome Extension | Button text in the webpage - [https://whatfix.com/install/](https://whatfix.com/install) | When visiting the webpage - [https://whatfix.com/install/](https://whatfix.com/install) from Safari |
| property_unsupportedBrowserNotice | To use this feature, use the Google Chrome browser | Pop-up error message when editing Flows apart from Chrome. | When trying to edit Flow from Dashboard from Safari. **Note:** Not visible to the end-user |
| property_loading | loading… | Slideshow loading message | When a slideshow is embedded in a page and takes time to load |
| property_widgetTitle | Self Help | Self Help title | When Self Help is opened |
| property_endSubjectiveFeedbackPlaceholder | Give your comment here | Placeholder text in the feedback field | After a Flow ends |
| property_endFeedbackYes | YES | Button to choose if the user wants to give feedback or not | After a Flow ends |
| property_endSendFeedback | SUBMIT | Button to submit the Flow feedback | After a Flow ends |
| property_editorClickHere | Click here | Auto-populating text after selecting elements | After selecting an element when creating Flows |
| property_taskerCloseTitle | close | Hover text for Close icon in the Task List | When hovering over the Close icon in Task List |
| property_helpWidgetTipDescription | Hey! This is your new in-app help & will be available across your application. | Pop-up message when opening the Self Help the first time | When the Self Help is opened the first time |
| property_installExtension | install | Button to install the production extension | When installing the production extension |
| property_installButtonLabel | INSTALL | Button text in the webpage - [https://whatfix.com/install/](https://whatfix.com/install) | When visiting the webpage - [https://whatfix.com/install/](https://whatfix.com/install) |
| property_searchMore | Enter your search criteria here | Placeholder text for the search field in Self Help | When Self Help is opened |
| property_widgetSearchTitle | search | Hover text for the search field in Self Help | When hovered over search field in Self Help |
| property_startDontShowAgain | Don’t show me again | Checkbox option text in Pop-ups | When the Pop-up appears. Has to be configured in Pop-up settings. |
| property_editorEnterValue | Enter | Auto-populating text after selecting elements | After selecting element when creating Flow |
| property_next | next | Appears on the Flow help tips | When following a Flow |
| property_ignoreExtension | not now | Button to cancel the production extension | When installing the production extension |
| property_editorClickOn | Click on | Auto-populating text after selecting elements | After selecting element when creating Flow |
| property_stepOfN | {0} (step {1} of {2}) | Step count of the Flow in Classic theme | Footer text in Classic theme help tips |
| property_widgetLauncherLabel | Self Help | Self Help widget label | Appears on the Self Help widget |
| property_back | Back | Appears on the Flow help tips | When following a Flow |
| property_skip | SKIP | Button for end-users to skip the Flow in Pop-up | When the Pop-up appears |
| property_installPageTitle | Install Whatfix extension | Webpage title - [https://whatfix.com/install/](https://whatfix.com/install) | Page title at the top of a browser window - [https://whatfix.com/install/](https://whatfix.com/install) |
| property_installUnsupportedBrowserContent | Whatfix extension is available for Chrome browser only. | Title text on the webpage - [https://whatfix.com/install/](https://whatfix.com/install) | When visiting the webpage - [https://whatfix.com/install/](https://whatfix.com/install) from Safari |
| property_endDefaultMessage | You have successfully completed the task. | Default end message when completing a Flow | When a Flow is completed |
| property_seeLiveTitle | ‘see live’ help directly inside the website | Hover text for the See Live button when opening a content | When hovering over the See Live button after opening content. **Note:** Not visible to the end-user |
| property_editorSelect | Select | Auto-populating text when selecting elements | After selecting element when creating Flow |
| property_ok | OK | Button to acknowledge the Pop-up | When the Pop-up appears |
| property_close | CLOSE | Button to close the Flow | After a Flow ends and feedback is not enabled |
| property_ivoryStepOfN | step {0}/{1} | Step count of the Flow in when Ivory theme is used | Header text in ivory theme help tips |
| property_maxCharacterLimit | max {0} characters | Displays character limit for different text fields | In the Editor, when creating content. **Note:** Not visible to the end-user |
| property_taskListSinglePending | task pending | Appears when only one task is incomplete in the Task List | When opening the Task List |
| property_taskListLabel | Task List | Title of the Task List widget | When opening the Task List |
| property_modernStepOfN | {0}/{1} | Step count of the Flow when Modern theme is used | Header text in modern theme help tips |

1. Once the files are translated, convert them into a .zip folder using a compressor tool and upload them. For more information, see [Uploading the Translated Content](/studio/docs/uploading-the-translated-content).

## Related

- [Use Property Files for translation](/using-property-files.md)