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Embed a Wistia video using Embed code
  • 28 Mar 2024
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Embed a Wistia video using Embed code

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Article Summary

Whatfix enables you to embed videos in any Pop-up template to display more information to your users. You can embed the video in the description section.
For more information on Whatfix Pop-up templates, see Choose the Pop-up template.

To add a Wistia video to your Pop-up, use one of the following two ways:

Embed a Wistia video using Existing Templates

Adding video embed code in a Pop-up is a two-step process:
Step 1: Get the video embed code
Step 2: Insert the video embed code in the Pop-up

Step 1: Get the video embed code

Use the following steps to get the video embed code:

  1. Go to the Wistia video that you want to include in the Pop-up.

  2. On the navigation panel, click </> Embed.
    Studio_Wistia_Embed

  3. Scroll down and click Advanced Settings.
    Wistia_Advanced_Settings

  4. Select Fallback.
    Fallback_embed_wistia

  5. Click </> Copy Code.
    Click_copy_code

  6. Paste the copied Fallback embed code in a text editor.
    Wistia_embed_code

  7. Copy the iFrame code.
    Wistia_embed_code_highlight1

  8. Use the copied iFrame code to embed video.

Step 2: Insert the video embed code in the Pop-up

Use the following steps to insert the video embed code in the Pop-up:

  1. On the Whatfix Guidance dashboard, click Widgets.
    ia_left_nav_widgets

  2. Click All widgets.
    ia_dashboard_left_nave_allwidgets

  1. Click the Edit icon.
    Edit_popup_DB

  2. In the Description section, place the cursor where you want to add the video and double-click to open the Rich Text Editor.
    carousel_popup_rte.png

  3. Click the Insert Video icon.
    carousel_popup_add_video.png

  4. Paste the iFrame code.
    onedrive_paste_embed_code1

  5. Click Insert.
    onedrive_insert_embed_code

  6. Finish creating the Pop-up.

Embed a Wistia video using Visual Editor

Adding video embed code in a Pop-up is a two-step process:
Step 1: Get the video URL
Step 2: Insert the video URL in the Pop-up

Step 1: Get the video URL

Use the following steps to get the video URL:

  1. Go to the Wistia video that you want to include in the Pop-up.

  2. On the left navigation panel, click Overview.
    Wistia_overview

  3. Click Share.
    Wistia_click_share

  4. Select Copy link.
    Wistia_click_copy_link

Step 2: Insert the video URL in the Pop-up

Use the following steps to insert the video URL in the Pop-up:

  1. On the Whatfix Guidance dashboard, click Widgets.
    ia_left_nav_widgets

  2. Click All widgets.
    ia_dashboard_left_nave_allwidgets

  1. Click the Edit icon.
    Edit_popup_DB

  2. In the Description section, place the cursor where you want to add the video and double-click to open the Rich Text Editor.
    Visual_editor_highlight_text

  3. Click the + icon. The Add Component dialog box opens.
    Visual_editor_click_plus

  4. On the Add Component dialog box, click Video.
    Visual_editor_click_video

  5. Paste the copied URL.
    VE_paste_Url

  6. Click Insert.
    VE_click_insert

  7. Finish creating the Pop-up.


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