Error: Access denied

Updated On 05 Nov 2024
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Issue

You get an Access Denied error when trying to download Whatfix Flow as a Video, Link, PDF, or ODF file using the download link.

Access_Denied_Error

Probable Cause

The error occurs because you are trying to access the link without being logged in to the Whatfix Dashboard. Without proper authentication, the system denies access to the file download.

Suggested Solution

Log in to your Whatfix Dashboard, and then access the download link to download the Flow as a Video, Link, PDF, or ODF file.

your title goes here

If the issue persists, contact support@whatfix.com.

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What's Next

Flow could not detect the element for the next step

Table Of Contents

Issue
Probable Cause
Suggested Solution

Changing your password will log you out immediately. Use the new password to log back in.

Current password

New password

Confirm password

First Name

First name must have atleast 2 characters. Numbers and special characters are not allowed.

Last Name

Last name must have atleast 1 characters. Numbers and special characters are not allowed.

New email

Enter a valid email

Re-enter your password

Enter a valid password

Your profile has been successfully updated.

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