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How Whatfix displays sequential Task List Segments?
  • 10 Mar 2023
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How Whatfix displays sequential Task List Segments?

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Article summary

There may be scenarios where you have two or more Task List segments active and you want your end-users to complete the tasks in each segement sequentially, one after the other.
For more information, see Creating Task List segments.

Here are some other rules that are followed before the order of Task List display is determined.

  • Whatfix prioritizes the Task List segment that has more number of visibility rules configured and displays this Task List segment first. For more information on visibility rules, see Configuring visibility rules.
    For example, we have 2 Task Lists.
    Task List 1 has 3 visbility rules configured, and
    Task List 2 has 4 visibility rules configured.
    Whatfix displays Task List 2 for your end users first and then displays Task List 1.
  • When the number of visibility rules configured are the same in both the Task List segments, then Whatfix displays the Task List segment that was created first. For example, if both Task List 1 and Task List 2 have 3 visibility rules each, Whatfix displays Task List 1 first as it was created before Task List 2.
  • Whatfix prioritizes Task List segments and displays them only if Task progress is enabled.
    RB_DB_FAQ_TL_enabletaskprogress

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